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Grayson BMW - Service Center

Knoxville, TN

4.9
643 Reviews

643 Reviews of Grayson BMW - Service Center

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February 07, 2024

Grayson is the place your BMW deserves to be serviced. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 07, 2024

Matt Schroller is a wonderful advisor and is always helping make vehicles the very best. More

by MFORCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 03, 2024

Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust More

by Laura Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 03, 2024

I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app More

by NMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 02, 2024

Friendly service assistance with recommendations my car needed to ensure my future driving expectations of my BMW More

by Kernba01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 02, 2024

Outstanding service department-Matt is very courteous and accommodating and we appreciate his attention to detail. More

by smithc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 01, 2024

The service department made sure my car was taken great care of. They were friendly and easy to work with. More

by wardsters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 01, 2024

Everything went smooth and nice. Matt helped a lot, very friendly and knowledgeable. Great job! Definitely will recommend all my friends. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 01, 2024

Always a great service department and James was excellent in his assessment and communication. I truly appreciate his help. More

by mullinsinknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 31, 2024

Broke Mans Wallet for sure. Lovely car but very costly and expensive. But love it. More

by Phaniiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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