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Grayson BMW - Service Center

Knoxville, TN

4.9
642 Reviews

642 Reviews of Grayson BMW - Service Center

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January 25, 2024

It’s grade. Love to come here all the time. Highly recommended. Nice good. Great More

by briannguyen312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 24, 2024

Justin in service got our car scheduled and served quickly. Everything was taken care of and included a wash. Good coffee while I waited was a plus. Excellent service with a professional team. More

by cleonhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 24, 2024

Justin at Grayson makes all the difference. I have worked with him for over 20+years. So trustworthy. More

by sl_brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 23, 2024

Simply the Best! Justin and his staff are simply the best! Give everyone my best regards More

by gmgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P.
January 18, 2024

Always great service even in the worst weather. The service work always quality workmanship. All around one of the best auto shops in town. More

by Bsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 18, 2024

This BMW dealership consists of excellent customer service! Through detailed explanations and assistance, my experience here was easy and good! More

by Maddie Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
January 18, 2024

I went in for 4 new tires today and they were organized and very courteous! Nothing but a great experience! More

by silverthornegreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 17, 2024

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P More

by Pmichelson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 13, 2024

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. More

by NewBMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pikle
January 13, 2024

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James.
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