Grayson BMW - Service Center

Matt is amazing to work with and always communicates everything going on in a timely matter. everything going on in a timely matter. More

Great service at a reasonable price. James was very quick to keep me informed about the status of my repairs James was very quick to keep me informed about the status of my repairs More

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

Great service department. Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW de Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW dealerships pricing is completely ridiculous. Was quoted $850 to replace rear brake rotors and pads on an 2008 3 series. More

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. weekend. The dealership does its best to help folks stay out in the road. More

I had a wonderful experience at Grayson BMW! I would recommend them to anyone that owns a BMW. I would recommend them to anyone that owns a BMW. More

Excellent and fast service. Also, like the follow up video. Waiting area with coffee bar is also nice. Also, like the follow up video. Waiting area with coffee bar is also nice. More

I’m new to Knoxville & this was my first visit to Grayson BMW. From the time I arrived for my appointment, I was greeted, taken to Matt Scholler’s kiosk to be checked in. Matt was friendly, efficient, and kn BMW. From the time I arrived for my appointment, I was greeted, taken to Matt Scholler’s kiosk to be checked in. Matt was friendly, efficient, and knowledgeable about the services needed to be performed on my car. So it was an enjoyable experience! More

Dylan is exceptional and is very helpful and explains everything thoroughly. Highly recommend Grayson for service ! everything thoroughly. Highly recommend Grayson for service ! More

Very attentive. Addressed our concerns and very knowledgeable and prompt. Friendly and explained the needs. Addressed our concerns and very knowledgeable and prompt. Friendly and explained the needs. More