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Grayson BMW - Service Center

Knoxville, TN

4.9
610 Reviews

610 Reviews of Grayson BMW - Service Center

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December 16, 2023

Matt is professional and engaging. He leaves me with the impression my satisfaction matters. I trust him! And that is important. More

by jannhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 15, 2023

Excellent attention to detail, kind sales and service professionals, and easy processes. Grayson has always done a phenomenal job servicing my BMWs. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 15, 2023

Service was great! !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excelle More

by jenniferdeatherage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent and Buffalo Bill
December 15, 2023

Justin is very knowledgeable and helpful. Always a pleasure to have Mr car serviced at Grayson. More

by Jim Dukes
Recommend Dealer
Yes
Employees Worked With
Jason
December 13, 2023

Excellent service and employees very courteous. Service Department took exception steps to deliver me to work. More

by jseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 12, 2023

Justin Pickel was, as usual, courteous, efficient and effective. Thanks Justin and Grayson. We shall return. More

by alp500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
December 11, 2023

I drove 5 hours and passed on two dealerships to return to Grayson. Top notch from start to finish! More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 10, 2023

Trent was a pleasure to work with and ensured I had a great service experience. More

by aisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 09, 2023

Great service with no hassles. I highly recommend Grayson and my service manager, Matt. S More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
December 09, 2023

Matt is always friendly knows my name and service on arrival! Always keeping me up on what’s going on he is so friendly and attentive More

by Lovetru30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt scholler
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