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Grayson BMW - Service Center

Knoxville, TN

4.9
577 Reviews

577 Reviews of Grayson BMW - Service Center

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April 06, 2025

Justin is very knowledgable and always gives options for needed services. Always upfront with cost More

by Mark1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 05, 2025

Dylan is great to work with he is very informative and helpful. Great overall experience. More

by danieljwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 05, 2025

Trent always is helpful and very professional. He is easy to deal with and prompt. More

by dominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
April 04, 2025

Dylan is great he was very helpful and made my visit quick and seamless. Always easy to come here. More

by katiembeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 01, 2025

Good service department, it has a very attractive and customer friendly showroom with nice waiting area. More

by Aspezia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 31, 2025

Dylan was excellent to work with! ! He is always pleasant and very detailed. Helpful in every way. More

by sortie.hoarser_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 31, 2025

Friendly and knowledgeable staff. Great technicians and super attentive to customers needs. Will be back again for service needs. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 31, 2025

Matthew from Grayson BMW service is excellent! He is very down to earth and makes you feel comfortable. You know your in "good hands." More

by Mattyfd113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 30, 2025

Always great service. Matt is above and beyond making sure it’s done right every time More

by georgeme58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scroader
March 30, 2025

Matt In the service department always takes great care of me and my two BMWs More

by ciscok3n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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