Back

Grayson BMW - Service Center

Knoxville, TN

4.9
578 Reviews

578 Reviews of Grayson BMW - Service Center

Sort by
March 30, 2025

Matt In the service department always takes great care of me and my two BMWs More

by ciscok3n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 29, 2025

Justin was very attentive. Fixed it as promptly as it could be done. Great service at pickup. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
March 29, 2025

Accommodating, courteous and friendly service. I am very comfortable and trusting of my service representative More

by Rswafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 28, 2025

They take care of you and make sure everything is done right on your vehicle. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 26, 2025

Matt did a great a great job taking care of my recall issues today! As always! More

by Danileigh1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 26, 2025

Prompt and started appointment on time . Dylan was very polite and thorough. Kept me informed on what was going on More

by volohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 24, 2025

I have used Grayson BMW for service since 2020 when I bought my wife her first car We have since traded in November 2024 She loves her new one as much as the older x5. Thanks Grayson for taking car o More

by Raybuilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent for service
March 23, 2025

This service visit was a breeze. Trent is easy to work with. He acts and communicates quickly. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 23, 2025

Matt, our service advisor at Grayson BMW, is great to work with. He kept us informed throughout a warranty repair on our X5 and made sure we were happy with the results. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 21, 2025

Service was quick. Waiting room was awesome. The video from the service technician was very helpful. More

by The reluctant beemer
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
...
8
...