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Great Falls Honda

Great Falls, MT

4.8
150 Reviews
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4900 10th Ave S

Great Falls, MT

59405

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Showing 150 reviews

January 31, 2023

From buying my car to maintaining it, service has been awesome! I can’t say enough good about my experience with them; I never feel like I’m getting ripped off. Genuine, friendly service makes a huge diff More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Great Falls Honda responded

Hello Aaron, we appreciate your 5-star review of our service! Each review is carefully reviewed by Lithia Honda of Great Falls. We are pleased to offer you the positive experience that led to your rating. Contact us if you require additional assistance, and one of our helpful staff members will assist you. Have a wonderful day.

December 24, 2022

We’ve been going there for years and I’ve always had great service. Today, however, was exceptional. We called late Friday afternoon needing a battery and were so grateful they could accommodate us on s More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Great Falls Honda responded

Hello Carol, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at Lithia Honda of Great Falls.

December 21, 2022

They were very helpful and made it very enjoyable experience buying a car from them Evan and Cameron More

by MARIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Dec 21, 2022 -

Great Falls Honda responded

Marie, thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Lithia Honda of Great Falls for all your automotive needs!

November 03, 2022

We initially went to Honda of Great Falls for my wife to get a 2023 Honda HR-V Sport and Joseph was great to work with. While we were there, I ended up looking at another HR-V and now will have my own HR-V More

by sgtclark68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph and Evan
Nov 07, 2022 -

Great Falls Honda responded

Hello! Thank you for taking the time to share your sales experience at Lithia Honda of Great Falls. Our Sales Team's top priority is to provide person-centered care and quality support. Congratulations on purchasing your wife's 2023 Honda HR-V Sport! It was a pleasure to work with you, and we look forward to helping you purchase your vehicle in the future.

October 19, 2022

The salesman Joseph was super nice and a great listener. Financing with Evan went smooth with all our questions answered. More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph and Evan
Oct 21, 2022 -

Great Falls Honda responded

Thank you so much for this amazing review, Vicki. We are extremely excited to learn our team made your purchasing experience so smooth. Words cannot describe how much we value your business here at Lithia Honda of Great Falls. If you ever have any questions or need further assistance, please contact us anytime. Have a spectacular day.

September 14, 2022

I had the compressor replaced in my 2016 Honda Pilot after the service department noted the problem during a routine oil change. Not only was the work done in a timely and professional manner, the serv More

by Ken Waag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Great Falls Honda responded

Ken, thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Lithia Honda of Great Falls team. We appreciate your confidence in our service staff to take care of your Honda Pilot. Have a wonderful day!

September 03, 2022

Excellent prompt service with care taken to explain new vehicle features. It was easy to set up a financing plan and trade in my old vehicle. The new vehicle is great and has lived up to my expectations! More

by helenka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan and Jack
Sep 05, 2022 -

Great Falls Honda responded

Thank you for the positive review, your feedback is greatly appreciated! We are happy to learn that our Sales Team was able to ensure you understood all the features of your new vehicle as well as make the financing for your new vehicle as seamless as possible! At Lithia Honda of Great Falls, we aim to make sure all your questions are answered completely so please let us know if you have any additional questions. Thank you!

August 25, 2022

We purchased our CRV new in 2015 and have used the dealership for all our service needs. They're great! More

by keithrousselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Great Falls Honda responded

Hello Keith, we are pleased to learn that our team here at Lithia Honda of Great Falls is here for all your service needs. Let us know if we can assist you with your Honda CR-V in the near future.

July 27, 2022

Check in was a breeze. Mechanics consulted me before doing work. I was kept updated on the progress. Check out was quick. More

by FURRIEI151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Great Falls Honda responded

Thank you for choosing Lithia Honda of Great Falls. We are happy to know your experience was good and look forward to helping you with any of your future needs.

July 23, 2022

If you enjoy get buyers remorse then you’ll love this dealership. Avoid this dealership at all costs. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stanley Terry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Great Falls Honda responded

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