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Great Falls Honda - Service Center

Great Falls, MT

4.9
68 Reviews

68 Reviews of Great Falls Honda - Service Center

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March 25, 2022

Friendly, excellent service. 5 star rating based on 12 years of experience that began with the purchase of a used Honda Civic hybrid in 2010. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Great Falls Honda responded

Dave, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Lithia Honda of Great Falls! We hope to be of service to you again!

February 26, 2022

Very helpful with quick service, the dealership worked with me and I was still able to run my errands. I am extremely grateful and happy with how I was treated and helped. More

by Soria.keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Great Falls Honda responded

Hello, Your satisfaction is important to us, so we are pleased to hear about your experience with our Service Department. Thank you for choosing Lithia Honda of Great Falls and we hope to continue to assist with all of your future automotive needs.

January 07, 2022

Always ready when I get there for appointment. Gives a through going over my vehicle & points out what services are coming up. More

by 1bluhorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Great Falls Honda responded

Thank you for your positive feedback! Our Service Department at Lithia Honda of Great Falls always aims to provide thorough and professional service to assist with your maintenance needs!

January 01, 2022

Always ready to help. Have always been able to get into service without any wait time. Service advisors are always helpful. More

by Roxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Great Falls Honda responded

Thank you for your positive feedback, Roxi! Our Service Department at Lithia Honda of Great Falls is always here to help with all your auto-related needs.

December 08, 2021

Dealer service was fine. BUT THE FACT THAT THE PILOT ELITE ELECTRICAL SYSTEM DRAWS THE BATTERY DOWN IF ONE DOESN’T HAPPEN TO USE THE CAR FOR A COUPLE DAYS - SUX!! The battery has been changed-out 3 of More

by DARLYBOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Great Falls Honda responded

Hello, I would appreciate the chance to speak with you regarding the condition of your Pilot Elite. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you to address your feedback. Best, Trevor Odell, TrevorOdell@lithia.com

November 12, 2021

I have been dealing with them for several years and have always enjoyed doing business with them. They do excellent work on my car and give me honest estimates. More

by thenanamt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Great Falls Honda responded

Thank you for sharing your excellent review of us here at Lithia Honda of Great Falls. We strive to provide the best service possible for our customers. We truly appreciate your business.

November 10, 2021

I really like the way that the people at Lithia explain in detail the service required and the cost upfront so there are no surprises. Friendly personnel, great technicians.Would recommend to anyone More

by dee41green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Great Falls Honda responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly, and quality service experience. Thank you for your recommendation and we are looking forward to your next visit. Thank you for choosing Lithia Honda of Great Falls.

October 22, 2021

My service was handled very professionally and they exceeded my expectations. I would definitely come back again. But only if they drop this ridiculous 15 word minimum for a review. Sometimes less i More

by Judia406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Great Falls Honda responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Service Department. We are looking forward to your next visit. Thank you for choosing Lithia Honda of Great Falls.

October 02, 2021

Quick and efficient service! They keep me apprised of what needs to be done on my CRV. More

by tarataralt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Great Falls Honda responded

Hi Tara, We strive to keep our customers updated and informed, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Lithia Honda of Great Falls and we hope to continue to assist with all of your future automotive needs.

September 14, 2021

We have never had a bad experience at Honda. We have a 2014 Honda CRV and have taken it there for anything it needs. Super friendly and courteous. More

by Carlee47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Great Falls Honda responded

Hi Carlee, Thank you for your positive review. We are thrilled you have had great, professional and friendly service experiences with our Team here at Lithia Honda of Great Falls. We are looking forward to your next visit with us for any of your future automotive needs.

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