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Great Falls Honda - Service Center

Great Falls, MT

4.9
68 Reviews

68 Reviews of Great Falls Honda - Service Center

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August 30, 2021

I am new to Montana so this was my first visit. Everyone was very pleasant and helpful. I will definately be back for all my service calls and especially when I'm ready for a new car! More

by Lori Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Great Falls Honda responded

Hi Lori, Thank you for your positive review. We are thrilled you had a helpful and professional Service with our Team here. We are looking forward to assisting you again for any of your future automotive needs. Thank you for choosing Lithia Honda of Great Falls.

August 15, 2021

Zach, my service advisor went over and above my expectations by picking up my vehicle because I forgot to drop it off and I thought I would have to reschedule my appointment. Hard to be service lik More

by Kruozi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Yoast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac
Aug 16, 2021 -

Great Falls Honda responded

Thank you for the 5-stars and feedback. The team at Lithia Honda of Great Falls is glad your experience was above your expectations. We look forward to seeing you again.

July 26, 2021

We have been utilizing the service department in Great Falls for over15 years.As loon g as she has been there, Ruth is the primary reason we continue to return. Excellent service and advise. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Great Falls Honda responded

Hi Jimmy, Thank you for taking the time to give us your review. We are pleased that our team have consistently been able to meet your expectations. Thank you for choosing Lithia Honda of Great Falls and we appreciate your return business. We look forward to your next visit.

July 25, 2021

Getting an appointment for service is very easy and the Service Writers, Zack and Ruth, are very friendly and go the extra mile to make sure the customer is satisfied. I live in another state, but always More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Great Falls Honda responded

Thank you for choosing Lithia Honda of Great Falls. We are happy to know that our Service Team has provided you with such a pleasant experience. We will always be here to assist you when needed.

July 24, 2021

Everyone was very knowledgeable and friendly. The mechanic did a fantastic job and got my car done in a very timely fashion. Always very professional and customer service is first rate! More

by r1deano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Great Falls Honda responded

We are so glad you had a good time with us. Thanks for the business and we look forward to working with you in the future!

June 28, 2021

I like the personal touch of the dealership: they refer to me by name, know which vehicle I'm bringing for service. Appreciated a phone call that explained that the mechanic found another issue that I hadn More

by elmersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Great Falls Honda responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with our Service Department at Lithia Honda of Great Falls and to know that our Service Team provided wonderful customer service. We value your business, and we hope that you will continue to choose us as your dealership!

May 22, 2021

Great services friendly nice people. Nice to have a loaner car. I can not write twenty five words with out repeating my self have nice day More

by Highlandbarker
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicole Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Great Falls Honda responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to hear that you have received a great and friendly service. Thank you for choosing Lithia Honda of Great Falls and we hope to continue to assist with all of your future automotive needs.

May 14, 2021

The service was performed quickly and my wait time was minimal. They've always done a great job on my vehicle and keep me informed of any needed service. More

by Rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Great Falls Honda responded

Hi Rees, Thank you for your positive feedback. We strive to ensure that our customers are updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing Honda of Great Falls and we hope to see you again.

May 08, 2021

Great service! They offer a shuttle service so you can continue on with your day while your ride gets repaired! Friendly knowledgeable staff who take the time to explain what they’re doing and why!! More

by Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Great Falls Honda responded

Pilot, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance

May 07, 2021

Service department got me in very quickly when I called for an appointment. They are always friendly and helpful and let me bring my dog!😍 More

by Spook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Great Falls Honda responded

Hi there, Thank you so much for your five star review. We are pleased you had such an accommodating, friendly and efficient experience here with us at Lithia Honda of Great Falls. We look forward to assisting you again for any of your future automotive needs.

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