Great Lakes Honda West

Now called Great Lakes Honda. After 1st visit we called to make an offer on a Used Honda Civic. They accepted offer, agreed on trade in value and we set appointment to pick up the car the next day. When to make an offer on a Used Honda Civic. They accepted offer, agreed on trade in value and we set appointment to pick up the car the next day. When we arrived, they said the person we spoke with wasn't there and that her notes were confusing. After some delay, we were finally told that they had sold the car to someone else the previous evening. They did not call to tell us this before our appointment, and also did not offer to take a deposit on the car in order to hold it for a day. Note: 2 star on friendliness- the sales person who tried to help us was friendly- but not impressed with the GM I spoke with. More

There your typical old school used car dealer low value on your trade in and over priced on all there stock. You can do all your research and walk in with a reasonable offer and they start there game the o on your trade in and over priced on all there stock. You can do all your research and walk in with a reasonable offer and they start there game the one where they get there numbers from insider trader websites and then have a 30 minute powwow after ever counter offer you make. I was putting down 5 grand and they would only take $400 off there price and that was after several offers. They do try to every lie they can from the guy I talked to on the phone who said is job is just to get me in to the sales guy saying they have people from out of state rushing in to buy there vehicles to the sales manager who kept using the money I’m putting down as a lose to them. Just a horrible time there. Went over everything before leaving home filled out all the online credit stuff checked with that everything was good to go because I was traveling an hour to get there and showed up to them saying all my info was scattered in the wind. I didn’t listen to the bad reviews and I don’t think many people will listen to this warning just please leave your bad review after it happens to you good luck! More

Stopped in Great Lakes Honda West after seeing an Omaha orange Jeep I had been looking for. The used car sales staff of Troy Lavelle and Don Groff answered my questions and made easy the purchase of this v orange Jeep I had been looking for. The used car sales staff of Troy Lavelle and Don Groff answered my questions and made easy the purchase of this vehicle. The manager Joe was also helpful and very nice. More

Great Buying Experience Great car buying experience. My daughter just bought her first new car, upgrading from the Honda Fit I bought her 9 years and 172K miles ago, to a 20 Great car buying experience. My daughter just bought her first new car, upgrading from the Honda Fit I bought her 9 years and 172K miles ago, to a 2018 Honda Civic. I did all my pricing work online to find the best deal and had intended on buying at a dealership closer to where I live. We went to Jack Matia just to test drive the car since it is close to my daughter's work. There we met Pat, who was as nice as could be. We drove 2 different vehicles and left to try a couple Subarus out. No pressure, got a quick quote on the trade, and went on our way. The next day she made the decision to buy the Civic and Pat arranged for the specific car and color to be brought to their dealership and a time for her to come in and go through the painful buying paperwork. However, it wasn't bad at all! The finance guy tried to upsell her on the extend warranty, and a few other ups, adds, and extras, but my daughter politely told him no (as we had role played) and she got in and out with the deal we expected, financed at the rate we had hoped for. Total time: less than an hour, during which time I had several beverages from their tasty coffee machine, but couldn't find the 'fresh fruit' they had promoted. No biggie on the fruit. I was just happy my daughter got what she wanted and didn't get harassed in the process. More