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Great Lakes Honda West

Elyria, OH

4.0
153 Reviews
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823 Leona St

Elyria, OH

44035

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Showing 153 reviews

January 23, 2021

Love the way the way they treat you .They are honest and polite and they do what they can to make sure you are happy More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen farlane
Jan 24, 2021 -

Great Lakes Honda West responded

Thank you so much for taking the time to share your satisfaction working with Great Lakes Honda West. Feel free to reach out if we can help with anything else. Happy driving!

January 17, 2021

Outstanding customer service. Pat was very professional and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. More

by Rossbenjamin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Wehrenberg
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the five-star review! Pat was happy to assist you with everything. We hope to see you again here at Great Lakes Honda West.

January 17, 2021

It’s our third lease with this Honda Dealership and Pat Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! More

by Jodystrickling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Wehrenberg
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the kind review! We love knowing that Pat provided you with a great experience! Thank you for being a part of the Great Lakes Honda West family.

January 16, 2021

Matt in service department is excellent! He kept me informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! More

by Jstockard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 17, 2021 -

Great Lakes Honda West responded

Thank you for the kind review! It's great to know that you had a wonderful experience at our Service Department working with Matt. Please let us know if we can be of any further assistance to you.

January 08, 2021

This is my second Pilot. I bought my present Pilot from a different dealership but will always bring my car back to this dealership because I have always been treated professionally. Whenever I have a que More

by GW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gantz, Mike Verhovitz
Jan 09, 2021 -

Great Lakes Honda West responded

Thank you for the great review! We are so pleased to see that Mike's exemplary service is consistently exceeding your expectations. If there is anything that Great Lakes Honda West can do for you or your Honda Pilot, please don't hesitate to let us know.

January 06, 2021

Very professional to deal with throughout the process. Price was good service fast and paperwork well done. Office waiting area clean and well stocked. Environment was COVID 19 safe More

by Jrykaceski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike at service
Jan 06, 2021 -

Great Lakes Honda West responded

Thank you for visiting Great Lakes Honda West! We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 02, 2021

I worked with service and sales in the past. Both have treated me unbelievably well and they couldn’t have a better staff at this store. Thank you Great Lakes!! More

by Lancestill98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, Xavier, Ryan Huang and Chris Leip
Jan 02, 2021 -

Great Lakes Honda West responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Great Lakes Honda West. We're so glad to receive your positive review. Our Sales and Service Departments are available should you require any extra help in the future. Safe driving!

December 31, 2020

Everyone in the service dept. is polite and ready to help you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer More

by curragh536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gantz/ Pat sales manager
Jan 01, 2021 -

Great Lakes Honda West responded

Thank you for the great review! We are happy to see that the Service Department and the showroom at Great Lakes Honda West made such positive impressions on you. If there is anything else we can do for you, please be sure to let us know.

December 30, 2020

Mike and the Service Department Team look out for your interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! More

by AL Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2020 -

Great Lakes Honda West responded

Al, thank you for the positive feedback! We are happy to know that you have had good experiences with us and we hope that you will continue to choose Great Lakes Honda West as your dealership!

December 27, 2020

I bought my Insight here about a year ago. Back for a 1 year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'l More

by TJM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leip
Dec 27, 2020 -

Great Lakes Honda West responded

Glad to hear that you enjoyed your service visit! Thank you for stopping at Great Lakes Honda West!

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