Great Lakes Honda West

New car experience Wanted to be a repeat customer, but Kelley would not budge on price and was very RUDE to us. No personality at all either. She needs to come out of h Wanted to be a repeat customer, but Kelley would not budge on price and was very RUDE to us. No personality at all either. She needs to come out of her office and interact with customers. We went elsewhere and purchased a new crv. The service dept. is great. More

Best Honda dealer in area After working with another Honda dealer and getting lied too I came to Jack Matia. What they did for me in 2 hours couldn't have been done with the ot After working with another Honda dealer and getting lied too I came to Jack Matia. What they did for me in 2 hours couldn't have been done with the other dealer in months. Thank you for making it an easy process and delivering exactly what I wanted. I will get my next Honda here. More

Excellent Service Since buying my Honda Civic in 1999 from Jack Matia they have maintained my car religiously. Still driving the 1999 is due in part to the routine ser Since buying my Honda Civic in 1999 from Jack Matia they have maintained my car religiously. Still driving the 1999 is due in part to the routine service that is suggested by Honda, and by the dealership. Kurt in the service department takes time to go over any questions and always calls to let you know what they find if the cost is over $150.00. I find this extremely helpful as to know how much to bring to pay the bill. When taking your car in for service they are always willing to accommodate a loaner car if you schedule to do lengthy services. I find that the loaner cars are always well maintained and are looked after just as well as the cleanliness of the service area. For a service department that is constantly working on scheduled service and oil changes you are not able to tell that many cars have come in and out during the day. I look forward to dealing with Jack Matia Honda in the near future for my next Honda purchase. More