Great Lakes Honda West

I worked with Gannon and had by far the best experience of my life buying a car. With such low inventory no other dealership in NEO would touch employee pricing(my father retired from Anna engine plant and of my life buying a car. With such low inventory no other dealership in NEO would touch employee pricing(my father retired from Anna engine plant and my brother is currently employed there). I wanted a 2021 Honda Pilot Black Edition. They only had the Black Edition in White and I was willing to settle but when I mentioned my wife would rather have it in Black they searched high and low(only 2 in stock in all of Ohio). They weren't having any luck finding a dealership to let one go so they said when one came in July 6th it was all mine. I'm not usually patient but to get exactly what i wanted I was willing to wait. Less than 24 hours later they found one in Toledo and the salesman drove to Toledo and grabbed it for me. You'd think I'd have a delivery/convenience fee tacked on, but not one cent was added onto my sales price. He quoted me on white which every dealer has 2 in stock, but didn't even raise the price with the scarcity of inventory in Ohio. Then I had to meet the sales manager where i expected the screws to be turned on me. They had thrown in paint protection for free which ok, whatever. When I scoffed at adding on to my monthly payment for wheel coverage and 10 year extended warranty they lowered it where i'd pay only 20 extra dollars a month. I never once felt I was getting swindled and all employees were definition of class act. I'll be back in the next year for a CRV Hybrid for myself and I will never second guess going straight to them for the best deal. Do yourself a favor and see Gannon and be treated right for once. More

Sales person, Don Geoff was very friendly and very helpful; staying after closing hours to complete the sale and carefully explaining features on my new Pilot to me, as well as setting up my phone. helpful; staying after closing hours to complete the sale and carefully explaining features on my new Pilot to me, as well as setting up my phone. More

Joe K. was so helpful in finding the right car for me. He answered every question I had and was patient and understanding while I was making my final decision. He did everything he could to make sure I had t answered every question I had and was patient and understanding while I was making my final decision. He did everything he could to make sure I had the best car in the budget I could afford. More

My sales person aubrie was very helpful,nice and bad did everything she could to get us a good price everything she could to get us a good price More

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

Everyone was friendly and helpful. Pat took great care to listen to me and guide me through all the specific and unique things about the car. to listen to me and guide me through all the specific and unique things about the car. More

Easy to work with,, I called made an offer they gave me a good price on my trade in ,,, so I drove down and bought the car! good price on my trade in ,,, so I drove down and bought the car! More

The experience was great! The salesman took his time to discuss our needs and budget. He was very helpful in explaining the disclosures and demonstrate the options on SUV, such as the blue tooth and seat a discuss our needs and budget. He was very helpful in explaining the disclosures and demonstrate the options on SUV, such as the blue tooth and seat adjustment. More

Ed Brewer was a great salesman. Knew the products, listened to what I wanted. Just a really good experience! Will recommend him and dealership to others! listened to what I wanted. Just a really good experience! Will recommend him and dealership to others! More

I had a great experience with this dealership. On my first visit I just wanted to scope out the Insight, and Cam was great with setting up a test drive and not pushing at all for a purchase. When I came first visit I just wanted to scope out the Insight, and Cam was great with setting up a test drive and not pushing at all for a purchase. When I came back to buy (much sooner than I’d anticipated, after exploring and ruling out some other options), Cam was again extremely friendly, no-nonsense, and efficient. I was really dreading this process and it genuinely couldn’t have been more pleasant. The GM (I think) even helped out with running my credit card when the finance department got a bit backed up. This was my first new car purchase experience, I was super nervous going into it, and I couldn’t be happier with the way it turned out. (P.S. The Insight is a great car that deserves more attention!) More