
Great Lakes Honda
Akron, OH
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We came to Great Lakes Honda looking for an SUV for our expanding family. We worked with Salesperson Lisa, who not only had an excellent knowledge of all the vehicles within our range of possibilities and expanding family. We worked with Salesperson Lisa, who not only had an excellent knowledge of all the vehicles within our range of possibilities and price, but also was very personable and just nice to talk to. She was genuinely interested in us as people, and our family. Knowing that our new vehicle would be hauling car seats and strollers, she knew all the associated features and safety tech that mattered to us. When it was time for us to make the deal, there were a few delays on our end due to some unexpected family events. Lisa kept in touch and even offered to come in on her day off to help us through the process. We will be back to Lisa and Greak Lakes Honda for our next vehicle purchase. JT in the finance office was quick and easy to work with. More
Ness the sales manager and Beth the sales lady were great! They helped me and did the best they could! They were very professional and customer service friendly and everything went fantastic! I would r great! They helped me and did the best they could! They were very professional and customer service friendly and everything went fantastic! I would recommend Great Lake to everyone! Thank you More
We have done business with this dealership for several years. Always great to work with and our sales rep was Marcus Morris. I recommend this dealership! years. Always great to work with and our sales rep was Marcus Morris. I recommend this dealership! More
Friendly staff and easy to work with. My salesman was great but his boss not so much. They almost lost a sale because of him. Financing was easy too. My salesman was great but his boss not so much. They almost lost a sale because of him. Financing was easy too. More
Very personal and professional salesperson (Michael Graham). Michael gets 10 out of 10 all the way across the board…kept me posted on status of the delivery and notified me as soon as it arrived. Took Graham). Michael gets 10 out of 10 all the way across the board…kept me posted on status of the delivery and notified me as soon as it arrived. Took time to review all aspects of the 2024 H-RV and answered all of my questions. Finance officer was very professional and courteous(Geoff). Thank You! More
I want to start by saying the dealership is clean, friendly, and welcoming. My salesperson, Lisa, was great and I enjoyed working with her. That being said, I did not purchase a car from this dealersh friendly, and welcoming. My salesperson, Lisa, was great and I enjoyed working with her. That being said, I did not purchase a car from this dealership and I’m not sure that I would. I was planning to purchase a CPO 2020 Honda Passport and was all set to move forward when we noticed a lot of condensation in the headlights. I asked for it to be fixed before purchasing the car, ESPECIALLY since it’s Honda Certified. I was absolutely shocked when she came back and told me the sales manager and service manager refused to fix it, and then said if I purchased the car and wanted it fixed, I could also purchase the extended warranty so it would be covered. I couldn’t believe it- they were essentially wanting me to buy a car with a known issue and then pay more to have it fixed. Luckily the issue was found before I moved forward and I was saved a lot of time and money, but to say I was shocked that this is how they do business is an understatement. I am truly blown away that they refused to fix a known issue! More
Lynn Snoderly our salesperson was great, we knew what we wanted and she was very accommodating . We enjoyed our experience at Great Lakes Honda and recommend the facility to others. wanted and she was very accommodating . We enjoyed our experience at Great Lakes Honda and recommend the facility to others. More
My experience purchasing a used vehicle was smooth and easy. Salesman Rohit took care of things quick and was just a great person to work with. The whole sales team went above and beyond to make the whole easy. Salesman Rohit took care of things quick and was just a great person to work with. The whole sales team went above and beyond to make the whole process as good as possible. Definitely recommending this dealership to others! More