Great Lakes Honda

Went in to have recall work done. The work was performed in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense, I took my car to the dealer to have them fix my stereo. They told me they couldn't figure out what was wrong and it would cost me several hundred dollars to have it fixed. My stereo that they caused to not work at all, which was working fine before the warranty work and not at all after I picked up the car and before my battery died. Worst customer service experience ever. Service dept is a total criminal money grab business. More

Galvin the sales manger has always treated me with respect and truth no bs here greatplace to buy and have service done.Best place period respect and truth no bs here greatplace to buy and have service done.Best place period More

First of all sales manager has absolutely no social skills at all. Hes rude and very disrespectful. He treats you like your worthless. When you call and leave a message that you want to purchase a vehi skills at all. Hes rude and very disrespectful. He treats you like your worthless. When you call and leave a message that you want to purchase a vehicle you test drove the day before they don't even have enough respect to even call you back to tell you it was sold and see what else they can do for you. Direspectful and rude!! Off my list!! I will spread the word!! More

Great people to work with ! I have a in a really nice new car that i truly love thank you so much Great Lakes Honda! car that i truly love thank you so much Great Lakes Honda! More

We had a great experience here with Lis who was informative and went out of her way to help us. We will definitely be coming back even though it’s a little far from where we live. informative and went out of her way to help us. We will definitely be coming back even though it’s a little far from where we live. More

Elijah was great to work with! He immediately put me at ease with the whole process (which I had no experience with) I really felt like he was trying to help me, not just making a sale. I would highly reco ease with the whole process (which I had no experience with) I really felt like he was trying to help me, not just making a sale. I would highly recommend him as well as the dealership More

Great Lakes has been excellent. They understood my needs and worked to make this experience a great one. I highly recommend them and would use them again! and worked to make this experience a great one. I highly recommend them and would use them again! More

Buying or leasing a car can be an adventure of sorts. It’s a significant event for most of us. In the past year, I have had the pleasure to get two vehicles at Great Lakes Honda. Our salesman, Kevin Daws It’s a significant event for most of us. In the past year, I have had the pleasure to get two vehicles at Great Lakes Honda. Our salesman, Kevin Dawson, is an outstanding individual and he facilitated both of our transactions with great efficiency. He is low key but passionate and cares about his customers greatly. He took the time to get to know us and we appreciated it. Most importantly, we got a great deal and are very pleased with our purchase. The entire staff was friendly and professional. If you’re looking for a new or used Honda, go to Great Lakes Honda and be sure to ask for Kevin Dawson. You’ll be glad you did. More

Just leased my 3rd CR-V. Great Lakes Honda was very accommodating. They were professional and took their time explaining different options that were available to me. I had a wonderful sales consultant, accommodating. They were professional and took their time explaining different options that were available to me. I had a wonderful sales consultant, Lauren McCready. She wasn't pushy and she didn’t keep me waiting for hours to get things done. I highly recommend this dealership. More

Definitely an all star team! My second car from this dealership today. Definitely an all-star team! Everyone was great to deal with again! Couldn’t be happier with how it turned o My second car from this dealership today. Definitely an all-star team! Everyone was great to deal with again! Couldn’t be happier with how it turned out. They had the exact car I was hoping to find and I’m happy with the price. I was glad I could count on them to take good care of me and not have to shop around. We get our service done here too bc I really like the waiting area. More