Great Lakes Honda

Customer Service Experience Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in resp Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in responding to customer questions and concerns. More

Upmost Praise for this Dealership I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes a I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes alone. These people have always taken good care of my cars needs without pushing any extra service requirements.. The car itself has been exceptional. My next Honda will come from this dealership and will for sure be serviced their. More

Friendly Service Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care of previously and didn't need to be replaced or reviewed during this visit. The final bill that could have come to hundreds of dollars was around $75. Additionally Rob is always friendly and informative; a great representative for the dealer. More

pleasant experience the second car they showed me was the one I wanted. Used car primo condition supplied the carfax showing one car owner and the maintenance work done the second car they showed me was the one I wanted. Used car primo condition supplied the carfax showing one car owner and the maintenance work done at the dealership. it was a relatively painless experience and very quick just what I wanted More

Great experience I had extensive work done on my 07 pilot, including the timing belt and 120.000 mile service. My total bill was around a $2700. I was very surprised w I had extensive work done on my 07 pilot, including the timing belt and 120.000 mile service. My total bill was around a $2700. I was very surprised when they honored a competitor coupon for 10percent off, saving me just under $300. Thank you!! More

Excellent customer service Sandy always has my best interests at heart. It's a pleasure to work with such an energetic and knowledgeable person. Stop in and ask for Sandy when Sandy always has my best interests at heart. It's a pleasure to work with such an energetic and knowledgeable person. Stop in and ask for Sandy when you need your vehicle serviced More

Professional Service Professional service...explanation, in detail was super helpful! Thanks Sandy. We are assured that our car is running fine now! Nothing like peace of Professional service...explanation, in detail was super helpful! Thanks Sandy. We are assured that our car is running fine now! Nothing like peace of mind when it comes to our car. More

No complaints here! I learned more about my car in this one visit than I ever have from other service centers. The service advisor was helpful, friendly and knowledgeable I learned more about my car in this one visit than I ever have from other service centers. The service advisor was helpful, friendly and knowledgeable. No complaints at all. More

oil change Great service as always. Greeted with a smile. Got me in and out quickly as promised. Rob is wonderful. Always friendly and honest. Feels like he genu Great service as always. Greeted with a smile. Got me in and out quickly as promised. Rob is wonderful. Always friendly and honest. Feels like he genuinely cares. More

Easy, no pressure Lynn Snoderly made this experience great. She showed me the vehicles I wanted to see and answered all of my questions. Very comfortable. I have a 1 Lynn Snoderly made this experience great. She showed me the vehicles I wanted to see and answered all of my questions. Very comfortable. I have a 1997 Honda Civic so everything is very new to me. I am very happy with my HRV, just what the "doctor" ordered :-) More