Great Lakes Honda

Customer service is excellent. From the time you pull your car into the service center everyone is very attentive...very polite and in discussing things fir you car but they don't p From the time you pull your car into the service center everyone is very attentive...very polite and in discussing things fir you car but they don't push or scare you. More

Great Dealership Their website makes it easy to schedule a service appointment. They even washed the car before returning it to us. It seems as if Honda understands th Their website makes it easy to schedule a service appointment. They even washed the car before returning it to us. It seems as if Honda understands the concept of 'repeat' business. More

Great folks for 32 years My wife and I went to this dealership when we moved to Akron in 1983 when it was still Rick Case. We were happy then with service, and we bought a c My wife and I went to this dealership when we moved to Akron in 1983 when it was still Rick Case. We were happy then with service, and we bought a couple of new cars from them. Then Mike Pruitt bought the franchise. The good service continued, and we bought more new cars from them. Now it is Great Lakes Honda. Again, we find the same excellent service team, a happy work force, and good experiences. And we have bought another new car from them. We recommend the team at this dealership - we'll keep going back. This visit I even sat with our car salesperson while they changed the oil, just because she is a nice person and fun to talk with. More

Great service . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, thi . The employee was friendly and helpful. The work was done neatly. Though they forgot to calibrate the tire pressure indicator for the first time, this issue was solved quickly. More

Purchasing a new car I went to Great Lakes Honda looking for a CR-V. Toriano Watkins was my Sales Consultant. He was patient with me and answered all my questions about I went to Great Lakes Honda looking for a CR-V. Toriano Watkins was my Sales Consultant. He was patient with me and answered all my questions about leasing vs buying. Gavin, the General Manager was a great help sealing the deal for me. Thank you for a good experience leasing my new car! More

Outstanding Rob Rhodes always has excellent customer service. I've been a Honda owner since 1989 and have many Honda's, Rob is the best advisor I have ever had. H Rob Rhodes always has excellent customer service. I've been a Honda owner since 1989 and have many Honda's, Rob is the best advisor I have ever had. He really care! More

Very exciting! Lynn was very helpful and very informative about the CRV and she helped me understand what I was buying.i felt like she really does care about me and Lynn was very helpful and very informative about the CRV and she helped me understand what I was buying.i felt like she really does care about me and my buying experience. More

Oil change, tire rotation, brake check, routine. I like that I was scheduled quickly when I called by phone. (For me, web appointments were not easy to schedule late in the day.) One tire was low, so I like that I was scheduled quickly when I called by phone. (For me, web appointments were not easy to schedule late in the day.) One tire was low, so they checked that, checked my car's schedule, and did a tire rotation. Brakes checked and tread read. I only wish the Service Rep had told me out loud to check the recommendation page, but I did read it, so I know brakes are coming up and probably within the year, tires. More

Great Service Dept. The service personnel at Great Lakes Honda just does a great job! Friendly and helpful. Service is completed in a timely manner. Justin is always a p The service personnel at Great Lakes Honda just does a great job! Friendly and helpful. Service is completed in a timely manner. Justin is always a pleasure to work with. Thank you. More

Oil change Got an oil Change and they also helped with a tire problem I have and put my mind at rest knowing it was not as bad as I thought Got an oil Change and they also helped with a tire problem I have and put my mind at rest knowing it was not as bad as I thought More