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Great Lakes Honda
Akron, OH
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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673 Reviews of Great Lakes Honda
December 21, 2020
I’m a loyal Honda owner. I started at Rick Case Honda, then Dave Pruitt and Great Lakes Honda. Kevin Dawson was a great salesman. He got me a great deal and I couldn’t be happier. then Dave Pruitt and Great Lakes Honda. Kevin Dawson was a great salesman. He got me a great deal and I couldn’t be happier. More
by Gartmansue
Employees Worked With
Kevin Dawson
December 17, 2020
Excellent service, every time! Oil changes have been quick and affordable, free car wash is always an added bonus. Super friendly service advisors that take the time to explain what needs done now and w quick and affordable, free car wash is always an added bonus. Super friendly service advisors that take the time to explain what needs done now and what needs done soon. I highly recommend Great Lakes Honda fit not only service, but for purchasing a vehicle. More
by MaryOlds
Employees Worked With
Joe Polowski, Justin Miller, Rob Rhodes, Julia Love
December 12, 2020
Needed an emergency battery replacement. Battery was checked and new battery was installed. Credited for battery warranty. Great friendly service. Very happy the service Dept could help us out. checked and new battery was installed. Credited for battery warranty. Great friendly service. Very happy the service Dept could help us out. More
by Sueh2004
Employees Worked With
Justin
December 09, 2020
I came in because another Honda dealership said I needed brake work. However, Great Lakes Honda could not find anything wrong with my car. I appreciate their honesty. brake work. However, Great Lakes Honda could not find anything wrong with my car. I appreciate their honesty. More
by Out-of Towner
Employees Worked With
Shawn
December 09, 2020
I found Gerrell to be very helpful with assisting me with my car purchase. He answered all of my questions, was friendly and personable. I would refer him to someone looking to buy a vehicle. I'm glad my my car purchase. He answered all of my questions, was friendly and personable. I would refer him to someone looking to buy a vehicle. I'm glad my car search is over! More
by kaf
Employees Worked With
Gerrell Jones
December 05, 2020
Great service. Electrical problems can be tricky and expensive but not when it’s fixed by the pros at Great Lakes Honda. Thanks GLH and Happy Holidays expensive but not when it’s fixed by the pros at Great Lakes Honda. Thanks GLH and Happy Holidays More
by walkerenergy
Employees Worked With
Rick
December 04, 2020
Greeted quickly by a very pleasant young man. They were ready for me so I was able to pull my car into the bay. I went to the waiting area and before I knew it, they were finished servicing my car! Extre ready for me so I was able to pull my car into the bay. I went to the waiting area and before I knew it, they were finished servicing my car! Extremely courteous prompt! More
by Alphamom1959
Employees Worked With
Joseph Pawloski
December 03, 2020
I only come to Great Lakes. I love the staff and the service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. More
by Cboykin0329
Employees Worked With
Nick Vacarro
April 19, 2020
Went in to have recall work done. The work was performed in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense, I took my car to the dealer to have them fix my stereo. They told me they couldn't figure out what was wrong and it would cost me several hundred dollars to have it fixed. My stereo that they caused to not work at all, which was working fine before the warranty work and not at all after I picked up the car and before my battery died. Worst customer service experience ever. Service dept is a total criminal money grab business. More
by jimlees31044
Employees Worked With
Brittney Bayos
