Great Lakes Hyundai of Columbus

Zack dials was beyond amazing! Super helpful and personable! We bought a car after walking in! Super helpful and personable! We bought a car after walking in! More

They screwed me over. This is not the car I test drove. I test drove an SEL, not an SE that they delivered to me. The mileage did not match on the paperwork they sent me a This is not the car I test drove. I test drove an SEL, not an SE that they delivered to me. The mileage did not match on the paperwork they sent me and the mileage did not match on the title either. I have plenty more, but I will stop. They can deal with Hyundai now. I was contacted by customer service at Hyundai, and I filled them in on all the complaints I had. So Great Lakes Hyundai ripped me off by sending me a lower rated vehicle. I will NEVER get anything from a dealer again. Their main goal is to rip you off once you walk in the door. I am about to get an attorney and take Great Lakes to court. Great Lakes is ONE, BIG, JOKE !!!!!! I will be nice about it. SCREW THEM !!!!!!! More

I purchased a Hyundai Elantra SEL Convenience on July 14, 2025, as an out-of-town customer, and had an outstanding experience throughout the process. A huge thank you to Zack Dials, who went above and bey 2025, as an out-of-town customer, and had an outstanding experience throughout the process. A huge thank you to Zack Dials, who went above and beyond to ensure I got the best possible deal. His support and guidance from start to finish made the entire experience smooth and stress-free. Also, a shout-out to Brian for clearly and patiently walking me through the financial aspects of the purchase — greatly appreciated. Thanks to the dealership team and especially Zack for the exceptional service. Looking forward to a continued relationship. More

This dealership has top notch service with care! I had a great experience with the staff Ben and Ness made this an unforgettable experience! I want to personally thank them again for their dedicated I had a great experience with the staff Ben and Ness made this an unforgettable experience! I want to personally thank them again for their dedicated work to get me in my “2025 Palisade” It’s an easy buying process with Great Customer Service! Looking for a vehicle? Contact Great Lakes of Columbus for your New or used vehicle needs! More

This is the worst place that I have ever been to. I bought a used car from them, and it had 5400 miles on it. The Supervisor for the sales department said there is nothing wrong with the car. THAT IS I bought a used car from them, and it had 5400 miles on it. The Supervisor for the sales department said there is nothing wrong with the car. THAT IS A LIE !!!!! I had 3 appointments with the service department about a rattle on the inside on the right side. After they brought it out the third time, the rattle was still there. She went back and got a service technician, and he said I needed to put a piece of Velcro on the seat belt connection to stop the rattle. My question is why would I need to put a piece of Velcro on there to stop the rattle. This thing is almost new. When I go out in the morning, and pull the car out of the driveway and come to the first stop sign, I barely touch the brake, and it is like I am pushing the brake pedal to the floor. This car is JUNK !!!!!!! I am about to call an attorney and file a Lemon Law on Great Lakes Hyundai. They can give me the full amount that I paid for the vehicle. In looking, they are only rated at a 2.6. Great Lakes Hyundai is a BIG JOKE !!!!!! More