Great Lakes Kia (formerly Capital Kia)

Excellent customer service The service department has excellent customer service. They keep you updated on the status of your vehicle. Zach in the sales department is excelle The service department has excellent customer service. They keep you updated on the status of your vehicle. Zach in the sales department is excellent. I highly recommend this dealership! More

Terrible My experience with this dealership was not a good one. The initial sales guy was not informative, and more importantly didn’t care about the customer. My experience with this dealership was not a good one. The initial sales guy was not informative, and more importantly didn’t care about the customer. His attitude was horrible the way he spoke to us was unprofessional. The manager wasn’t willing to make any kind of deal on the car. More

Great Problem Solving Skills Service Advisor Scott Maddy of Kia of Easton was very helpful in orchestrating a very successful and timely solution to a rather unique tire/wheel/whe Service Advisor Scott Maddy of Kia of Easton was very helpful in orchestrating a very successful and timely solution to a rather unique tire/wheel/wheel lock situation by listening and understanding the issue, then quickly communicating with other Kia of Easton personnel to formulate a successful plan of action that worked out very well for all involved. I really appreciate his polite and proffesional efforts on behalf of a very sastified Kia Soul owner. Thank you very much, David Gibson More