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Great Lakes Subaru - Service Center

Findlay, OH

4.8
407 Reviews

408 Reviews of Great Lakes Subaru - Service Center

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May 31, 2025

Service was quick and Dan did a great job of letting me the status of the van. He explained to me options and was very professional. More

by MRITZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 30, 2025

Noah was polite, prompt and pleasant. The work on my car was done in a timely manner and paperwork was explained. The dealership builder is clean and organized and everyone is pleasant. More

by GRANDMATERRY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
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May 30, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Noah and the team at Great Lakes Subaru provided excellent service in a clean and organized environment. We appreciate your feedback and look forward to serving you again!

May 29, 2025

Very polite and nice to deal with. We got there early and they were ready for me. Took shorter time than they said. Great place. More

by SUEELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 30, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your experience at Great Lakes Subaru was efficient and pleasant! Thank you for sharing this positive feedback, and we hope to see you again soon.

May 27, 2025

I've always had great service and convenient scheduling for my Subaru regular maintenance schedule. Great customer service More

by NETSIE615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley handled my service. My husband was actually there I was at work
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May 27, 2025 -

Great Lakes Subaru responded

Hi Netsie! Thank you for sharing your positive experience with us at Great Lakes Subaru! We're delighted to hear that our team consistently provides great service and convenient scheduling. We look forward to continuing to serve you in the future!

May 25, 2025

Service personnel very knowledgeable and helpful. Pleased with the performed services- completed in timely manner More

by BEVWILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Great Lakes Subaru responded

Hi Bev, we're delighted to hear that our service team at Great Lakes Subaru provided knowledgeable and timely assistance. Thank you for sharing your positive experience! Safe travels!

May 24, 2025

Excellent service from the moment I arrived. Lindsey was very informative and friendly. Great person! More

by NELLIE2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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May 26, 2025 -

Great Lakes Subaru responded

Hi Nellie, we're delighted to hear that Lindsey provided you with excellent service at Great Lakes Subaru! Thank you for sharing your experience, and we hope to see you again soon! Safe travels!

May 22, 2025

Have been having vehicles serviced there most of the time since before it was Great Lakes and they have retained many of staff members we knew and trusted for their expertise with Subarus and Toyotas when i More

by GMTRAXLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah, and another gentleman in service…has a mild southern accent.
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May 23, 2025 -

Great Lakes Subaru responded

Thank you for your continued trust in our team at Great Lakes Subaru! We're delighted to have retained the staff members you've come to know and rely on over the years. We look forward to serving you and your vehicles for many more miles ahead!

May 20, 2025

First time using service department for oil change and inspection and was very impressed by all aspects of the experience. Friendly helpful staff and great waiting area with amenities. More

by MILLERRBHS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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May 20, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your first visit to our Great Lakes Subaru service department was impressive! Our team takes pride in providing a welcoming atmosphere and top-notch amenities. Thanks for sharing your experience with us!

May 13, 2025

Just very friendly people, always happy . i would recommend the service department to anyone. Thank you! More

by WICE209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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May 14, 2025 -

Great Lakes Subaru responded

Thank you for recommending our service department at Great Lakes Subaru! We're delighted to hear that you found our team friendly and welcoming. We appreciate your support!

May 12, 2025

Great service on a dead battery work added into their schedule on a spur of the moment. More

by TADOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dan
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May 13, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

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