Back

Great Lakes Subaru - Service Center

Findlay, OH

4.8
447 Reviews

447 Reviews of Great Lakes Subaru - Service Center

Sort by
August 25, 2025

Great experience buying our Subaru Outback from Great Lakes Subaru. The salesman we dealt with, Brandon, was very knowledgeable and very easy to deal with. More

by DCCORDRAY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Excellent dealership. I’ve had great service every time I’ve gone there. Staff are always courteous, polite, and efficient. Facility is clean and well-maintained. Noah More

by emkriet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
Aug 20, 2025 -

Great Lakes Subaru responded

Thank you for your kind words and for choosing Great Lakes Subaru! We’re thrilled to hear that Noah and our team have consistently provided you with courteous and efficient service. We look forward to serving you again next time!

August 16, 2025

Did a great job getting me in and out with a bit of extra help with some other issues besides the recall. Thank you! More

by STOKESAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names, sorry!
Aug 19, 2025 -

Great Lakes Subaru responded

We're thrilled to hear our team could assist you so efficiently! Thank you for choosing Great Lakes Subaru and for sharing your feedback. Safe travels!

August 15, 2025

I brought my Forester in for an issue and Noah was there to help me when I got there. He is always kind, courteous and eager to assist. He’s helped me in the past, great guy. More

by bshufelt514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
Aug 18, 2025 -

Great Lakes Subaru responded

We're thrilled to hear that Noah was able to help you with your Forester. We truly appreciate your support and will pass along your kind words to Noah. Thanks from all of us at Great Lakes Subaru! Safe travels!

August 14, 2025

Very courteous and forward with info before the repair. Estimate was spot on, and fully fixed my mechanical issue. More

by MICHFAN4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 15, 2025 -

Great Lakes Subaru responded

We appreciate your feedback! We're pleased to know that our team was courteous and transparent throughout your experience. Thank you for choosing Great Lakes Subaru!

August 12, 2025

I always feel welcomed in your auto repair department. Noah is a pleasant guy who offers great service. I do want to point out my observation while sitting in the waiting area. Two of your sales people we More

by HARYANAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esnard
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

I love the Service Department. They are kind, informative and very helpful. I trust them. Riley was wonderful to work with! More

by NELLIE2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Service
Aug 13, 2025 -

Great Lakes Subaru responded

Thank you for trusting our team! We're happy to hear Riley and our service department provided you with an attentive and informative experience. We appreciate your support and look forward to seeing you again at Great Lakes Subaru!

August 07, 2025

Very professional and efficient ,service department was very expedient,Brandon as usual very accommodating and pleasant 👍 More

by MARKGARVEY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Great Lakes Subaru responded

Thank you for choosing Great Lakes Subaru and highlighting Brandon’s professionalism and efficiency! See you next time!

August 02, 2025

The car was serviced in the time period promised. I was kept up to date for needed repairs and estimated cost. The personnel were friendly and helpful. More

by Candileee204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Aug 04, 2025 -

Great Lakes Subaru responded

We are glad to hear our team kept you informed and completed the service efficiently. Thank you for choosing Great Lakes Subaru! We hope to see you again down the road!

July 27, 2025

I love this service department. My wife and I were out on a hot Saturday morning and noticed that there was water dripping into the passenger side foot well. We were right down the More

by bearthehairless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, the service manager.
Jul 28, 2025 -

Great Lakes Subaru responded

Hi! We are lucky to have you and your wife as customers, and we are so thankful for your excellent feedback. It was Riley's pleasure to assist you, and we are happy he could squeeze you in so quickly. Thank you for choosing and recommending Great Lakes Subaru!

1
...