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Great Lakes Subaru - Service Center

Findlay, OH

4.8
439 Reviews

439 Reviews of Great Lakes Subaru - Service Center

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July 27, 2025

I love this service department. My wife and I were out on a hot Saturday morning and noticed that there was water dripping into the passenger side foot well. We were right down the More

by bearthehairless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, the service manager.
Jul 28, 2025 -

Great Lakes Subaru responded

Hi! We are lucky to have you and your wife as customers, and we are so thankful for your excellent feedback. It was Riley's pleasure to assist you, and we are happy he could squeeze you in so quickly. Thank you for choosing and recommending Great Lakes Subaru!

July 27, 2025

Check in was easy and quick. They looked over everything and topped off all fluids. Check out was easy and quick, everyone was very kind and helpful More

by TRINEBOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 29, 2025 -

Great Lakes Subaru responded

We love hearing the check-in and check-out processes at Great Lakes Subaru were seamless! Thanks for sharing your experience. See you next time!

July 25, 2025

Service department is second to none! Riley and Noah do a great job and keep me informed when my car is being serviced. Sales department is awesome and always work with Andre Roach.. More

by PK.1537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Jul 25, 2025 -

Great Lakes Subaru responded

Thank you for your continued trust and business! Riley, Noah, and Andre will be thrilled to hear your feedback. See you again at Great Lakes Subaru!

July 07, 2025

RP, Dan, Noah, Chuck, and the BAMF Andre The Salesman. Great all around customer service that cares not just about making the Dealership money. They care about the customer being satisfied. More

by LANCEESTEVENS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Noah, RP in service
Jul 08, 2025 -

Great Lakes Subaru responded

Lance, we appreciate you taking the time to leave us this great review! Thank you for choosing Great Lakes Subaru and please don't hesitate to reach out if we can be of service again in the future!

July 05, 2025

Nice people, quick service. Very helpful even in the waiting area. Check out was painless! More

by GENAWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area employees only
Jul 07, 2025 -

Great Lakes Subaru responded

Hi Awade! Thank you for leaving us this five-star review and for your kind words about our service team at Great Lakes Subaru! We'll see you next time!

July 04, 2025

Great Lakes Toyota completed my oil change and tire rotation very quickly and provided adequate documentation of the multi-point inspection. Service was a little pricey but appears they did a quality More

by ANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah (service department)
Jul 07, 2025 -

Great Lakes Subaru responded

Thank you for trusting our team with your vehicle! We appreciate your business and we hope to welcome you back to Great Lakes Subaru for your future oil changes and maintenance needs.

July 02, 2025

Great service experience! Noah was easy to work with, and Brian went beyond customer service. I would definitely use Greats Lakes service again. -Jerry More

by GRAYS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney, Brian Sanson
Jul 02, 2025 -

Great Lakes Subaru responded

Jerry, we're delighted to hear that Noah and Brian provided you with a great service experience at Great Lakes Subaru. Thank you for your kind words, and we look forward to serving you again in the future!

June 30, 2025

Services were completed before time stated. I am very happy with my Great Lakes Toyota and Subaru in Findlay, so far they have exceeded my expectations! More

by Rnrsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 01, 2025 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru exceeded your expectations and completed the services ahead of schedule! Thank you for choosing us, and we look forward to continuing to serve you in Findlay!

June 30, 2025

Courtesy and polite. Were able locate the exact vehicle that I was interested in purchasing. Able to answer my questions and concerns. More

by JOHNSONTEDC
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Great Lakes Subaru responded

Hi Johnson! We're delighted to hear that our team at Great Lakes Subaru was able to assist you in finding the perfect vehicle and address all your questions. Thank you for sharing your experience with us!

June 29, 2025

First time getting my car serviced here and was impressed by how smooth it went. Was told it would be ready in about an hour and was pleasantly surprised when in half an hour I was told I was all set! Very n More

by CHOEPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your first service experience at Great Lakes Subaru was smooth and efficient! Our team aims to provide timely and friendly service, so it's great to know we hit the mark. Thanks for choosing us!

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