Great Lakes Subaru - Service Center
Findlay, OH
398 Reviews of Great Lakes Subaru - Service Center
Always great service! They worked me in last minute because we were leaving for Wisconsin on Sunday and I knew there was a problem with my front brakes. Thank you Great L They worked me in last minute because we were leaving for Wisconsin on Sunday and I knew there was a problem with my front brakes. Thank you Great Lakes! More
Does not follow thru on agreements. Vehicle has been in 4 times to be fixed and still not fixed. We purchased 2 months ago and have not even had it for 1 full week due to being in for s Vehicle has been in 4 times to be fixed and still not fixed. We purchased 2 months ago and have not even had it for 1 full week due to being in for service. Service does not listen to what is happening. When on way to bring in car staff leave for lunch knowing that we are bringing the car in. Loaner car given is a little Toyota Camry, vehicle purchased and being serviced is a 3rd row SUV that was purchased so we had room for kids. Impossible to put car sear and 2 booster seats in the Camry. Just not happy at all with the poor customer service this place has given us. Will be contacting our attorney to handle going forward. More
the service was attentive with clear communication. Scheduling the service was easy and staff was helpful as we were leaving in explaining how to set seats. Scheduling the service was easy and staff was helpful as we were leaving in explaining how to set seats. More
When I arrived at the dealership the lady was very helpful, she provided my wife and I with a shuttle back to our home. They called when the car was ready and sent a shuttle to return us to the dealer helpful, she provided my wife and I with a shuttle back to our home. They called when the car was ready and sent a shuttle to return us to the dealership. The lady was very nice and the service was fine. We will try this again on our next oil change. More
Andre is a professional and a gentleman. Did a great job providing me everything I wanted. Did a great job providing me everything I wanted. More