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Great Lakes Subaru - Service Center

Findlay, OH

4.8
434 Reviews

434 Reviews of Great Lakes Subaru - Service Center

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May 25, 2025

Service personnel very knowledgeable and helpful. Pleased with the performed services- completed in timely manner More

by BEVWILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Great Lakes Subaru responded

Hi Bev, we're delighted to hear that our service team at Great Lakes Subaru provided knowledgeable and timely assistance. Thank you for sharing your positive experience! Safe travels!

May 24, 2025

Excellent service from the moment I arrived. Lindsey was very informative and friendly. Great person! More

by NELLIE2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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May 26, 2025 -

Great Lakes Subaru responded

Hi Nellie, we're delighted to hear that Lindsey provided you with excellent service at Great Lakes Subaru! Thank you for sharing your experience, and we hope to see you again soon! Safe travels!

May 22, 2025

Have been having vehicles serviced there most of the time since before it was Great Lakes and they have retained many of staff members we knew and trusted for their expertise with Subarus and Toyotas when i More

by GMTRAXLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah, and another gentleman in service…has a mild southern accent.
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May 23, 2025 -

Great Lakes Subaru responded

Thank you for your continued trust in our team at Great Lakes Subaru! We're delighted to have retained the staff members you've come to know and rely on over the years. We look forward to serving you and your vehicles for many more miles ahead!

May 20, 2025

First time using service department for oil change and inspection and was very impressed by all aspects of the experience. Friendly helpful staff and great waiting area with amenities. More

by MILLERRBHS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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May 20, 2025 -

Great Lakes Subaru responded

We're delighted to hear that your first visit to our Great Lakes Subaru service department was impressive! Our team takes pride in providing a welcoming atmosphere and top-notch amenities. Thanks for sharing your experience with us!

May 13, 2025

Just very friendly people, always happy . i would recommend the service department to anyone. Thank you! More

by WICE209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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May 14, 2025 -

Great Lakes Subaru responded

Thank you for recommending our service department at Great Lakes Subaru! We're delighted to hear that you found our team friendly and welcoming. We appreciate your support!

May 12, 2025

Great service on a dead battery work added into their schedule on a spur of the moment. More

by TADOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dan
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May 13, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2025

Schedule an oil change and they were done before I had time to finish my coffee. More

by LJDOMINGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Feltner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Great Lakes Subaru responded

We're happy to hear your visit at Great Lakes Subaru was an efficient one! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

May 07, 2025

Oil change was done very quickly and went as expected. Very satisfied and will return next time.. More

by DAN.KIRCHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Great Lakes Subaru responded

Dan, your support shines as bright as five stars! See you again soon! Thank you! - Great Lakes Subaru

May 06, 2025

Fast, friendly service. Great complimentary snacks. Who could ask for any thing more? Not many. More

by LOCKSTOCKN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Stone
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May 07, 2025 -

Great Lakes Subaru responded

We're glad you enjoyed the service at Great Lakes Subaru! We look forward to serving you again! Safe travels!

May 06, 2025

Dan in service again was very prompt and provided all the information that I needed. It is a great service station More

by HEYMIKIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
May 07, 2025 -

Great Lakes Subaru responded

Hi Heymikie, we're delighted to hear that Dan and the team at Great Lakes Subaru provided you with prompt service and all the information you needed. Thanks for sharing your experience! Safe travels!

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