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Great Lakes Subaru - Service Center

Findlay, OH

4.8
398 Reviews

398 Reviews of Great Lakes Subaru - Service Center

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February 01, 2025

Delivered every service asked for. Prompt and courteous! Noah always takes great care of me. More

by CPORTER10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in the service department.
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Feb 03, 2025 -

Great Lakes Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! - Great Lakes Subaru

January 25, 2025

good service friendly staff threw out dealership clean facilities good snacks comfortable seating in wait area More

by SUEZYQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Esnard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charly Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Feltner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sexton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't remember names but everyone we delt with very professional
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Jan 27, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're delighted to hear that our friendly staff and comfortable facilities made your visit enjoyable. We appreciate the feedback and look forward to welcoming you back soon!

January 23, 2025

I appreciate the team and the work that they do. I will continue to do business with this dealership because of the people and the work they do. More

by SAPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Taylor
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Jan 24, 2025 -

Great Lakes Subaru responded

Thank you for your kind words about the team at Great Lakes Subaru! We're delighted to hear you'll continue doing business with us. Looking forward to serving you again in the future!

January 21, 2025

The multipoint inspection indicated my tires had more tread, and my brakes had more depth than the previous visit, about nine months ago. (Coincidentally, they all measured "6" this time.) Neither tire More

by LARICHE_SUBARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
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January 21, 2025

very good service and friendly, took good care of vehicle only trouble was the parts were not in to fix recall so I have to take the vehicle back at another date More

by CABJWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Great Lakes Subaru responded

Thank you for the feedback! We're glad to hear that our Great Lakes Subaru team provided friendly service and took great care of your vehicle. We apologize for the inconvenience with the recall parts, and we look forward to assisting you again soon - thanks for your patience & understanding!

January 17, 2025

Everyone was very friendly. Service was completed in a timely manner. This will be the only place I'll have the service done on my Rav4. More

by LARITAC49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jan 17, 2025 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru provided friendly and efficient service for your RAV4! Thank you for choosing us as your go-to place, we look forward to serving you again in the future.

January 13, 2025

Riley was very professional from the time I walked into the service dept to the time he gave me the bill. More

by OHIOPREZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 13, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that Riley provided professional service throughout your visit. We appreciate the feedback and look forward to serving you again in the future!

January 09, 2025

The service department did a normally great job with our recent service. We appreciate their focus on excellence. More

by SUSAN.RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
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Jan 10, 2025 -

Great Lakes Subaru responded

Susan, thank you for recognizing the efforts of our service department at Great Lakes Subaru! We're delighted to hear about your positive experience and appreciate your support.

January 09, 2025

very knowledgeable employee responded to situation right away and fix it in short period of time More

by WHIPPLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Jan 10, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

January 08, 2025

Our tire pressure issue was found and fixed quickly. Lindsey was excellent at keeping us informed. More

by mrpfirsch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Jan 09, 2025 -

Great Lakes Subaru responded

We're so glad Lindsey & the team could take care of you quickly & efficiently! Thanks for choosing Great Lakes Subaru and please don't hesitate to reach out if we can be of service again in the future!

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