Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Great Lakes Subaru - Service Center

Findlay, OH

4.8
412 Reviews

412 Reviews of Great Lakes Subaru - Service Center

Sort by
January 13, 2025

Riley was very professional from the time I walked into the service dept to the time he gave me the bill. More

by OHIOPREZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Jan 13, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that Riley provided professional service throughout your visit. We appreciate the feedback and look forward to serving you again in the future!

January 09, 2025

The service department did a normally great job with our recent service. We appreciate their focus on excellence. More

by SUSAN.RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
Report | Print
Jan 10, 2025 -

Great Lakes Subaru responded

Susan, thank you for recognizing the efforts of our service department at Great Lakes Subaru! We're delighted to hear about your positive experience and appreciate your support.

January 09, 2025

very knowledgeable employee responded to situation right away and fix it in short period of time More

by WHIPPLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Jan 10, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

January 08, 2025

Our tire pressure issue was found and fixed quickly. Lindsey was excellent at keeping us informed. More

by mrpfirsch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Jan 09, 2025 -

Great Lakes Subaru responded

We're so glad Lindsey & the team could take care of you quickly & efficiently! Thanks for choosing Great Lakes Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 07, 2025

Service was performed on-time, as expected. Lindsay was very cordial and welcoming, and provided full explanations. Great job Lindsay!! More

by dsalucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Jan 07, 2025 -

Great Lakes Subaru responded

We're delighted to hear that Lindsay provided such a welcoming and informative experience at Great Lakes Subaru. Thank you for sharing your positive feedback!

December 31, 2024

Always a good experience with Great Lakes Toyoya. Riley was especially helpful in getting what we needed for service. Very friendly staff. More

by BLANDMIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Jan 02, 2025 -

Great Lakes Subaru responded

Thank you for sharing your positive experience with Great Lakes Subaru! We're glad to hear Riley and the team provided friendly and helpful service. We look forward to assisting you again in the future!

December 29, 2024

great service, above and beyond usual service, went out of their way to help me More

by JAMESDOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lindsey
Report | Print
Dec 30, 2024 -

Great Lakes Subaru responded

This is great to hear, James! Thank you for coming to Great Lakes Subaru!

December 21, 2024

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone. More

by walkinmyhorseshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Dec 23, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with Great Lakes Subaru! We're glad we could assist with your tire stud and appreciate the feedback about phone communication. We'll work on improving that aspect to serve you better next time! Safe travels!

December 20, 2024

Our car wasn't functioning properly. We took it in first thing in the morning. Car was diagnosed, and fixed by 3PM. Great work! More

by jdee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Dec 20, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru was able to diagnose and fix your car so efficiently. Thank you for trusting us with your vehicle, and we're here if you need anything else!

December 19, 2024

I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you enjoy the customer service at Great Lakes Subaru! Our team is always here to help and ensure your visits are pleasant. Thanks for sharing your experience with us!

1
...
7
8
9
...
42