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Great Lakes Subaru - Service Center

Findlay, OH

4.8
398 Reviews

398 Reviews of Great Lakes Subaru - Service Center

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December 03, 2024

The service technician I was working with was very prompt and courteous upon my arrival to drop off my truck. More

by TERRIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team provided prompt and courteous assistance during your visit at Great Lakes Subaru. Thank you for sharing your experience with us!

December 03, 2024

Excellent customer service! My car needed immediate attention and they went above and beyond in scheduling me in a timely manner. The problem was corrected quickly. Everyone wa More

by JOELLEN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 03, 2024 -

Great Lakes Subaru responded

We're delighted to hear that our team at Great Lakes Subaru provided you with excellent service and resolved your issue promptly. Thank you for recommending us!

December 03, 2024

Routine oil change. I really like that they wash the car and do a full inspection. More

by Russlisa23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Dec 04, 2024 -

Great Lakes Subaru responded

Thank you for trusting Great Lakes Subaru with your service needs! We appreciate your business and look forward to seeing you next time!

November 29, 2024

The service department was easy to work with in scheduling service . Chevk-in went smoothly and the waiting room was pleasant and well stocked with refreshments and searing with accommodations for More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Nov 29, 2024 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad to hear that our service department made scheduling easy and provided a comfortable waiting area. We appreciate your patience regarding the timing, and we're happy the discount coupon was helpful. Looking forward to serving you again in the future!

November 27, 2024

Always excellent service - efficient, hospitable and very professional. My experience has been a very good one since my earliest days of owning a Subaru in 2016. More

by LJTHEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney in Service
Nov 28, 2024 -

Great Lakes Subaru responded

We're delighted to hear that you've consistently had excellent experiences with us at Great Lakes Subaru since 2016. Thank you for your continued trust and support! Here's to many more successful visits!

November 24, 2024

There was no pressure sales. Quick and easy transaction. They were very accommodating to my needs More

by AAUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota weekly
Nov 25, 2024 -

Great Lakes Subaru responded

We're so glad to hear it! Thank you for rating us five stars! – Great Lakes Subaru

November 23, 2024

They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More

by RICKHASTINGS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Great Lakes Subaru responded

Rick, we're delighted to hear that Andre and the Great Lakes Subaru team continue to provide you with excellent service. Thanks for sharing your experience!

November 22, 2024

Very friendly, respectful and great service. Get you in and out in a timely manner. More

by pcellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Great Lakes Subaru responded

Thank you for trusting Great Lakes Subaru with your service needs! Our team appreciates your support and looks forward to seeing you next time!

November 20, 2024

They were professional, friendly, and timely. Enjoyed the Starbucks coffee too while waiting. No problems at all. More

by JOJORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Service department
Nov 21, 2024 -

Great Lakes Subaru responded

We're delighted to hear you had a great experience with us at Great Lakes Subaru! Thanks for the positive feedback!

November 17, 2024

Had my Tundra in for routine maintenance and the dealership completed the service timely and communicated the results very well. More

by MRHammer14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Nov 19, 2024 -

Great Lakes Subaru responded

We're delighted to hear that your truck's maintenance was handled efficiently at Great Lakes Subaru. Thank you for sharing your experience, and we look forward to assisting you again in the future!

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