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Great Lakes Toyota - Service Center

Findlay, OH

4.7
387 Reviews

387 Reviews of Great Lakes Toyota - Service Center

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March 22, 2025

Great service and very friendly. Nice waiting area and quick check out and friendly cashier More

by JNSCONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2025

Very friendly and helpful from the first gentleman who took my Rav 4 when I arrived to the last person who took my money when it was all finished. Dan was most helpful with communication which I really a More

by lindasuelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

The dealership was very nice. It was easy to find (we're from out of town), and it looked to us like everyone there was very professional and highly skilled. We were there to pu More

by SBOONE0
Recommend Dealer
Yes
Employees Worked With
Krista Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Weekly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

Very friendly but kind of blindsided us with the over all cost of the vehicle. More

by WISE2BE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 05, 2025

Thank you so very much for getting me in quickly when my check engine light came on. I appreciate your commitment to Customer Service. A+. More

by AJL12121212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our team at Great Lakes Toyota was able to assist you promptly with your check engine light. Thank you for recognizing our commitment to customer service, and we appreciate the A+ rating!

March 02, 2025

My recent experience with Great Lakes Toyota service department was an absolutely pleasant experience! Dan was great at keeping me updated every step of the way. I will definitely recommend Great Lakes More

by lisathoma7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

Lisa, we're delighted to hear that Dan and the Great Lakes Toyota service department provided you with such a pleasant experience. Thank you for recommending us to your family and friends!

March 02, 2025

I had an unexpected breakdown and Great Lakes Toyota took care of my car and provided me a courtesy vehicle. I dealt with the parts (Dan) and the techs as well as the cashier and they were all friendly More

by DSIMS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

We're so glad to hear that our team at Great Lakes Toyota was able to assist you during your unexpected breakdown. It's great knowing everyone from parts, techs, and cashier provided friendly and responsive service. Thank you for sharing your experience!

March 01, 2025

Always efficient and courteous! They are top notch taking care of their customers. Highly recommend Great Lakes Toyota! More

by Donna Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Great Lakes Toyota responded

Donna Lou, thank you for the high praise! We're delighted to hear that our team at Great Lakes Toyota met your expectations. We appreciate your recommendation and look forward to serving you again!

March 01, 2025

Great service with good information from service department. Very helpful with solving problems with my car More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Mar 03, 2025 -

Great Lakes Toyota responded

We're delighted to hear that our service department at Great Lakes Toyota provided you with helpful information and solutions for your car. Thank you for the positive feedback!

February 28, 2025

Excelente customer service they gave me a quick appointment and provided recommendations for maintaining vehicle More

by MONROYANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Mar 03, 2025 -

Great Lakes Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Great Lakes Toyota provided excellent customer service and helpful maintenance recommendations. We look forward to assisting you again in the future!

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