My family has been buying from Koeppel Nissan for almost 37 years now. We were buying and servicing at a different location. This was my first time in the Great Neck Nissan and by far the BEST service I have ever had. My appointment was at 7 a.m. I was already inside at 7:01 and by 7:05 Richmon was registering my car. He was professional, knowledgable and friendly. Honestly it was just pure pleasure first thing in the morning. They had a beautiful clean waiting lounge, with fresh brewed coffee and fresh bagels, huge TV, and Rich came by 3 times in an hour and a half span letting me know the updates. I ended up waiting for the car, but was told if I need to get to work they have a shuttle there and back. After the service was done, my car was cleaned and vacuumed, I couldn't believe it. Anyways will never go anywhere else except Nissan of Great Neck and work with Rich. THANK YOU!!!!!!