Green Buick GMC - Service Center

Great folks to work with This was the first time I've used Green's service dept. It was for a recall replacement item. The service staff was all very helpful and and was able This was the first time I've used Green's service dept. It was for a recall replacement item. The service staff was all very helpful and and was able to get my Terrain fixed and was very accommodating while I waited. Suzanne was wonderful to work with and introduced me to John in the sales department who showed me a 2016 Terrain that I fell in love with. On Tuesday I will return to Green's to pick up my new beautiful 2016 Terrain Denali. So my first trip to Green's Service Dept ended up with me having a beautiful new car. You are all the greatest!! More

A1 dealership and service!!! The service department has always treated me very well. My recent experience was great as usual. I wouldn't go anywhere else. Also, will only buy a The service department has always treated me very well. My recent experience was great as usual. I wouldn't go anywhere else. Also, will only buy a car from Green. They are the best. More

rack up youyr miles with confidence with GMC and Green, I am on my 3rd GMC since 2004, my Yukon XL I put 286,000 miles on, my 2008 Yukon Denali ( I bought thru Green ) 207,000 miles which I traded into Gre I am on my 3rd GMC since 2004, my Yukon XL I put 286,000 miles on, my 2008 Yukon Denali ( I bought thru Green ) 207,000 miles which I traded into Green for my 2015 Duramax Denali Sierra on 4-27-15 , which I already have 28000 miles on. Green has always treated me fairly and expediently , do not see that changing, something else that will not change is my use of GMC products in my business. I grew up driving and racing Mopars, you come out with a sports car I'll drive it, but trucks have always been GMC, enen back in the 70's I had a GMC truck,3/4 ton 4 speed with the granny gear, a real power house, you keep making trucks and SUV's I'll keep buying them. More

The efforts to provide great service really show here. The entire experience was top notch. The service department operates like a well oiled machine. The amenities for waiting customers is outstanding. The entire experience was top notch. The service department operates like a well oiled machine. The amenities for waiting customers is outstanding. I've bought many cars and trucks and know good service from bad. Two thumbs up here at Green! Additionally, my salesman John Robinson goes above and beyond for his customers. More

Big problem for me, no problem for Green GMC service dept. I brought our 2014 Terrain in for warranty service after losing partial engine power while on a vacation trip out of town. We had just started a trip I brought our 2014 Terrain in for warranty service after losing partial engine power while on a vacation trip out of town. We had just started a trip to Missouri, but nearing Iowa City after 5PM, so we stopped our trip and called Green GMC. The service department advised us that the problem would reset by shutting down the engine and re-starting. They waited on the phone while we did that, then said we could safely return and bring the car in 7AM the next morning. When I got to the service department the next morning, Henry responded right away, checking the memory on the car's computer, and researching GMC's history of similar problems. After seeing that the problem would take quite some time, he brought me a loaner car so I could go ahead with my day's schedule, giving the service department time to make repairs. When they were finished, Henry called my cell phone and explained what they found. I returned the loaner car, expressing my appreciation for all the prompt action. Henry went above and beyond his required duties to assure that I was not inconvenienced any more than necessary. My thanks to Green GMC and especially Henry for the great response! I have told all of my close friends about the great service and will continue to do so. Jerry Bennett More

Thank for the help. My service was excellent. Everyone is knowledgeable ready to help. I have been returning for service since we bought our 2010 Impala new from Green. My service was excellent. Everyone is knowledgeable ready to help. I have been returning for service since we bought our 2010 Impala new from Green. Would not go to any other dealer. When I am ready to replace my 16,000 mile Chevy you know where I will go. More

They treat me like Family Everyone is very eager to help with questions and any services I need on my Truck . The sales staff is very helpful in keeping me updated with the la Everyone is very eager to help with questions and any services I need on my Truck . The sales staff is very helpful in keeping me updated with the latest changes and, the service department is always stepping up to solve anything that I might think is a problem simply, the best customer service around. More

Excellent Service Center! I brought my '09 Corvette to Green for a transmission fluid change and wheel replacement on 9/5. I was told the car would be ready on 9/8 and sure di I brought my '09 Corvette to Green for a transmission fluid change and wheel replacement on 9/5. I was told the car would be ready on 9/8 and sure did they deliver. Everything was completed on time and they even detailed the exterior of the car. I was told that my tire pressure sensors may need replacement (they have been used several winters and at 5 years old, were starting to show some wear) but was not pressured into buying new sensors. I appreciate this and will buy my new sensors from this dealership when Spring comes around. I have already recommended the Green family of dealerships to all my friends and one of them even bought a car from you guys. Great service! More

Excellent Service Center! I had a great experience with Green Buick GMC on one of the coldest days of the winter. It was around -25F and everybody was bringing their car in be I had a great experience with Green Buick GMC on one of the coldest days of the winter. It was around -25F and everybody was bringing their car in because of the extreme cold. I was told that they were not sure if they could finish my service appointment by the end of the day, and advised that I come back the next day. At around 5:30PM, I call the dealership, and Todd says he may be able to finish my alignment before 7:30PM and he definitely delivered. My car now drives straight and better than before! I will definitely use this dealership in the future and will recommend it to all of my friends! I am currently having my '09 Corvette serviced by the Green Chevrolet location (over in East Moline) and so far they have been great, the manager even stayed late to accommodate my needs! Alex from Davenport Iowa More

I visited this dealer to have my car serviced. Before the car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not car was completed the dealer informed me that my navigation/radio system was missing from the car. They went on to tell me that by law they were not responsible for my loss and would be doing nothing to help me. This makes for my worst experience with any service department and leaves me very afraid to ever use this company again. Finnally made contact wirh a GM and things are starting to look forward. More