Green's Toyota of Lexington - Service Center
Lexington, KY
1,090 Reviews of Green's Toyota of Lexington - Service Center
Friendly service Bob Myers provides excellent friendly service. Bob is quick to follow up on our service. He is not high pressure he seems genuinely concerned about ou Bob Myers provides excellent friendly service. Bob is quick to follow up on our service. He is not high pressure he seems genuinely concerned about our service needs. I would recommend Bob to our family and friends. More
A very good service Definitely a quick and easy process through the entire service. They updated me promptly and were very professional and gave me a good amount of warni Definitely a quick and easy process through the entire service. They updated me promptly and were very professional and gave me a good amount of warning of the end of the process so I was able to pick up my vehicle before the end of the day! More
Excellent Service As usual, I received top-notch service. Joe Weddington has been the service representative I've dealt with for approximately fourteen years (when we As usual, I received top-notch service. Joe Weddington has been the service representative I've dealt with for approximately fourteen years (when we purchased our first Toyota from Green's). Joe has gone the extra mile to help my wife and me through all those years. And when Joe hasn't been available, Jackie Robinson and others have been very helpful, too. I enjoy being able to bring work with me while I wait. It's also really nice to have the café available. More
Excellent customer service I’ve had my Highlander serviced at Green’s Toyota since I purchased it in 2016. My experiences there have always been positive, even during a recent i I’ve had my Highlander serviced at Green’s Toyota since I purchased it in 2016. My experiences there have always been positive, even during a recent issue outside the normal warranty coverage. When I had my vehicle serviced earlier this week, Jeremy Portwood was as courteous and professional as always. More
Toyota Care Checkup During my Toyota Care checkup a small pin hole in the passenger rear tire was spotted and the tire was replaced free of charge due to the extended cov During my Toyota Care checkup a small pin hole in the passenger rear tire was spotted and the tire was replaced free of charge due to the extended coverage that was recommended at the time of purchase. It's peace of mind not to have to pay $200+ dollars to get a new tire on a care with only 15,000 miles on. More
6 month service visit Technician was knowledgeable and helpful. He also referred me to another representative who helped me with my techie question. Waiting area was clean Technician was knowledgeable and helpful. He also referred me to another representative who helped me with my techie question. Waiting area was clean and enjoyable. It was a time-friendly visit. More
15,000 mile checkup The service was excellent. The person who help me was Alex . He was very helpful, friendly and knowable about my truck. He even informed me that The service was excellent. The person who help me was Alex . He was very helpful, friendly and knowable about my truck. He even informed me that my truck had a recall on it and we scheduled appointment next week. He even showed me where to park and fill out the paperwork to leave my car Sunday evening More
My service representative is great (Carrie). Over time of bringing my vehicle for maintenance and services, my service representative (Carrie) has gone above and beyond in helpfulness and service Over time of bringing my vehicle for maintenance and services, my service representative (Carrie) has gone above and beyond in helpfulness and service. In addition, she helped me to save money because of her knowledge of parts covered under warranty from previous repairs done on my vehicle. I really appreciate the extra time and vigilance to my needs. More
A very Prompt, Pleasant, and Professional experience! Upon arrival for an oil and filer change with a multi-point inspection appointment, I was immediately met by two young men; one read my odometer and t Upon arrival for an oil and filer change with a multi-point inspection appointment, I was immediately met by two young men; one read my odometer and the other placed paper floor mats in my car. I was then greeted with a smile from a professional-looking young man who took my coupon (love your coupons) and processed the paperwork. After completing the paperwork, he offered me a token for a drink while I waited in the lounge for my car. The entire process took about a little past an hour; I felt that my time was respected and I would absolutely recommend Green's Toyota for your car's service needs. After all, a friend recommended me. More
Emergency! The battery on my wife’s 2011 Toyota Camry died... She had a friend give her a jump and went straight to Green’s Toyota. She wanted me to call and mak The battery on my wife’s 2011 Toyota Camry died... She had a friend give her a jump and went straight to Green’s Toyota. She wanted me to call and make sure that they were able to replaced the battery and get her back to her busy schedule as fast as possible. I spoke to Alex in the service department and he assured me that he would take care of it ASAP. Unbelievably, 20 minutes later she was off to her next appointment. SUPERB SERVICE! We are extremely satisfied and will bring our vehicles here for all and any maintenance needed. More