Upon arrival for an oil and filer change with a multi-point inspection appointment, I was immediately met by two young men; one read my odometer and the other placed paper floor mats in my car. I was then greeted with a smile from a professional-looking young man who took my coupon (love your coupons) and processed the paperwork. After completing the paperwork, he offered me a token for a drink while I waited in the lounge for my car. The entire process took about a little past an hour; I felt that my time was respected and I would absolutely recommend Green's Toyota for your car's service needs. After all, a friend recommended me.