Green's Toyota of Lexington - Service Center

Quality service Rep My car needed a wheel bearing repair & the service rep went out his way to meet my expectations on the price & time. There were some issues with the r My car needed a wheel bearing repair & the service rep went out his way to meet my expectations on the price & time. There were some issues with the repair but they took ownership of the problem, fixed it & finished the repair in a timely fashion. Way to Green’s Toyota!!! More

Jeremy is Amazing! Jeremy always goes above and beyond to make this experience great! Timmy was also a great help. I will continue to do business with Greens. Jeremy always goes above and beyond to make this experience great! Timmy was also a great help. I will continue to do business with Greens. More

Love dealing with Jeremy Portwood We keep coming back because we get good service. Jeremy Portwood always recognizes us and is friendly. He seems to care that we receive good service. We keep coming back because we get good service. Jeremy Portwood always recognizes us and is friendly. He seems to care that we receive good service. It did take longer this time for the service, and someone broke the plastic surrounding the seat, but we are going to bring it back tomorrow so that you can order the part to fix it. More

Pretty quick turnaround. I usually wait for my car, since the waiting area has comfortable chairs, a few tables, and a decent snack bar. I can get some work done while I'm wai I usually wait for my car, since the waiting area has comfortable chairs, a few tables, and a decent snack bar. I can get some work done while I'm waiting. I've also used the shuttle, which is good in a pinch. More

Great service provided by. Carrie! I have always had high-end, European cars with plush service departments. I have, however, never experienced better service than that provided by Carr I have always had high-end, European cars with plush service departments. I have, however, never experienced better service than that provided by Carrie. Her attention to detail and specific needs is amazing! More

There is no sense of urgency The service department has not sense of urgency and does not value the customers time. When we walked in for our appointment and asked for help they s The service department has not sense of urgency and does not value the customers time. When we walked in for our appointment and asked for help they seemed unorganized and we're sure when they could help us...even though we had an appointment. Tim walked away from another employee when we asked them a question and they had to ask him. He said "I'm busy" "can't here you" as he walked away. After two hours of waiting for something that was a simple fix we simply wanted to know how much longer but he couldn't take a moment to answer. More

Service Joe weddington was very helpful. He explained everything to us. He was very knowledgeable about our Rav. Joe is an asset to greens and they are lucky Joe weddington was very helpful. He explained everything to us. He was very knowledgeable about our Rav. Joe is an asset to greens and they are lucky to have him as an employee. More

Great Service with Service Department I have been working out of town Week of Feb 5, 2017 and my service light came on. I was able to get an appointment on Saturday Feb 11, 2017. Michael I have been working out of town Week of Feb 5, 2017 and my service light came on. I was able to get an appointment on Saturday Feb 11, 2017. Michael from the service department waited on me with a warm welcoming smile. He found a coupon that I could use toward my service. I had brought enough work with me to keep me busy in the waiting area. I went to the front room to look at new vehicles and by the time I came back to do my work by car was ready. Fabulous service and all people in serve area. My family has bought several vehicles from Greens and will continue to due so. Greens has been the only service area I have used and will continue. More

Auto service This was a 6 month check up on my Rav 4. I was in and out in 20-25 minutes. Scott Mahan updated me on the completion of the service. This was a 6 month check up on my Rav 4. I was in and out in 20-25 minutes. Scott Mahan updated me on the completion of the service. More

Radio warranty replacement Complete warranty work that Toyota on Nicholasville started and could not nor would not complete. Great understanding of my issues with any resolved i Complete warranty work that Toyota on Nicholasville started and could not nor would not complete. Great understanding of my issues with any resolved it ASAP. More