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Greenacres Nissan
Greenacres, FL
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 333 reviews
July 07, 2021
Buying a car here was a great experience. Edwin Roderiguez was a super salesman because he never put any pressure on me. Extremely helpful providing info and even bringing out three cars for me to Roderiguez was a super salesman because he never put any pressure on me. Extremely helpful providing info and even bringing out three cars for me to look at. Very friendly and knowledgeable. Even the finance guy Marc Rapp was easy to deal with. Before this I dreaded going to dealerships. This changed my whole opinion. I More
by Mjf5e
Employees Worked With
Edwin Roderiguez , MATTHEW RAPP
July 03, 2021
I do not have words to describe how unprofessional and selfish this dealership is. I went there around four times, chose a car, which was going to be MY FIRST CAR EVER, went through all the process of sig selfish this dealership is. I went there around four times, chose a car, which was going to be MY FIRST CAR EVER, went through all the process of signing documents, ran my co-signers credit which obviously went down, THEY GAVE ME THE CAR REGISTRATION AND PLATE, and accepted a $1500 down payment, just to find out a week later that they had sell the car to another person. They are absolutely not client-oriented and probably just managed to manipulate someone into a business that would benefit them better and give them more money. They have no regard or respect for their clients time and money. As if buying a car isn’t frustrating enough, imagine going through all the process and getting nothing at the end. I guarantee that this wasn’t a mistake. Worst part? They have been avoiding my calls and text messages for over a week and refused to tell me what was going on over the phone, obviously they wanted me to go to the dealership in order to convince to make another business for a different car. They are still avoiding my calls, and my salesperson hasn’t even communicated with me until this moment. There are thousands of dealerships in Florida, and if you are considering buying or leasing a new car do not ever consider setting a foot in this place. More
by Valeria Ortega
Employees Worked With
Gabriel Rodriguez
July 02, 2021
I was pleased from the start when the general manager himself stepped in and moved the close up quickly. I wasn't thrilled with the wait for accounting and the insurance transfer. I had a small problem w himself stepped in and moved the close up quickly. I wasn't thrilled with the wait for accounting and the insurance transfer. I had a small problem when leaving and the asst. general manager stepped up to the plate resolved the issue quickly and I was on my way. I will likely buy another vehicle there soon. More
by pipaul007
Employees Worked With
DEVON APPLEWHITE
June 30, 2021
In the almost 2 years I had my car serviced at Greenacres Nissan, my very reliable and reasonably affordable to service Pathfinder magically became unreliable and very expensive to maintain. When I finally d Nissan, my very reliable and reasonably affordable to service Pathfinder magically became unreliable and very expensive to maintain. When I finally discovered the service department wasn’t doing the maintenance I was paying to have done, the service advisor admitted to an instance they charged me and did not perform the service (he had to bc the proof was unfortunately very visible), agreed to refund that service, and cover 1/2 the cost of the expensive repair their negligence caused. It is written on my invoice that I am owed a refund and the discounted service. And then I was ghosted. The service advisor, department manager, and general manager of the dealership have all refused my calls, won’t return the calls, and don’t respond to email. The service manager told me awhile back the dealership has been cited for fraud several times and had to replace their entire service department in 2019 bc of the fraud claim. But I’m starting to believe the fraud runs all the way up the chain. I have reported them to Nissan USA. I’ll be making a report with BBB. And I’m posting here. I hope no one else gets taken advantage of the way I was. It’s not even about the money - it’s a dangerous game to play when you’re entrusted with the safety of someone’s vehicle. Also beware all the fraudulent service reports are on the car fax for this car, and I cannot figure out how to report that - so whomever buys this car next won’t have a truthful report of maintenance bc of this lying dealership. I’m sure they’ll try to refute my claims bc that’s what they appear to do, but at the end of the day I couldn’t not report my experience to let other’s know this may be a dealership you want to avoid. More
by Melissa T.
Employees Worked With
Greenacres Nissan
June 30, 2021
I had an 11am appointment for only oil change and it took 2 hours for Just oil change. This is Unacceptable. Having an appointment is useless. took 2 hours for Just oil change. This is Unacceptable. Having an appointment is useless. More
by jatavar
Employees Worked With
Not remember his name
June 27, 2021
This was the second time in the last 3 months that me and my family have had the pleasure of buying a car at Greenacres. Great Dealership. Everybody is genuinely happy to try and help you. my family have had the pleasure of buying a car at Greenacres. Great Dealership. Everybody is genuinely happy to try and help you. More
by C. Colon
Employees Worked With
Will Vassallo was fantastic.
June 14, 2021
Very friendly staff and a pleasant experience. Brian Tills was a great sales person and Matthew Rapp was very nice. Would def go back in the future Tills was a great sales person and Matthew Rapp was very nice. Would def go back in the future More
by sspicer954
Employees Worked With
Brian Tills, MATTHEW RAPP
June 04, 2021
very good customer services keep up the good work very experience and good people for attention al puublic im happy thank so much greenacres nissan for you help in my visit experience and good people for attention al puublic im happy thank so much greenacres nissan for you help in my visit More
by ol1996
Employees Worked With
stephan rovadin
