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Greenacres Nissan
Greenacres, FL
329 Reviews
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Showing 329 reviews
June 30, 2021
In the almost 2 years I had my car serviced at Greenacres Nissan, my very reliable and reasonably affordable to service Pathfinder magically became unreliable and very expensive to maintain. When I finally d Nissan, my very reliable and reasonably affordable to service Pathfinder magically became unreliable and very expensive to maintain. When I finally discovered the service department wasn’t doing the maintenance I was paying to have done, the service advisor admitted to an instance they charged me and did not perform the service (he had to bc the proof was unfortunately very visible), agreed to refund that service, and cover 1/2 the cost of the expensive repair their negligence caused. It is written on my invoice that I am owed a refund and the discounted service. And then I was ghosted. The service advisor, department manager, and general manager of the dealership have all refused my calls, won’t return the calls, and don’t respond to email. The service manager told me awhile back the dealership has been cited for fraud several times and had to replace their entire service department in 2019 bc of the fraud claim. But I’m starting to believe the fraud runs all the way up the chain. I have reported them to Nissan USA. I’ll be making a report with BBB. And I’m posting here. I hope no one else gets taken advantage of the way I was. It’s not even about the money - it’s a dangerous game to play when you’re entrusted with the safety of someone’s vehicle. Also beware all the fraudulent service reports are on the car fax for this car, and I cannot figure out how to report that - so whomever buys this car next won’t have a truthful report of maintenance bc of this lying dealership. I’m sure they’ll try to refute my claims bc that’s what they appear to do, but at the end of the day I couldn’t not report my experience to let other’s know this may be a dealership you want to avoid. More
by Melissa T.
Employees Worked With
Greenacres Nissan
June 30, 2021
I had an 11am appointment for only oil change and it took 2 hours for Just oil change. This is Unacceptable. Having an appointment is useless. took 2 hours for Just oil change. This is Unacceptable. Having an appointment is useless. More
by jatavar
Employees Worked With
Not remember his name
June 27, 2021
This was the second time in the last 3 months that me and my family have had the pleasure of buying a car at Greenacres. Great Dealership. Everybody is genuinely happy to try and help you. my family have had the pleasure of buying a car at Greenacres. Great Dealership. Everybody is genuinely happy to try and help you. More
by C. Colon
Employees Worked With
Will Vassallo was fantastic.
June 14, 2021
Very friendly staff and a pleasant experience. Brian Tills was a great sales person and Matthew Rapp was very nice. Would def go back in the future Tills was a great sales person and Matthew Rapp was very nice. Would def go back in the future More
by sspicer954
Employees Worked With
Brian Tills, MATTHEW RAPP
June 04, 2021
very good customer services keep up the good work very experience and good people for attention al puublic im happy thank so much greenacres nissan for you help in my visit experience and good people for attention al puublic im happy thank so much greenacres nissan for you help in my visit More
by ol1996
Employees Worked With
stephan rovadin
May 22, 2021
I had a wonderful first visit with Izzy as a sales associate. He tried his best to make my life better. My problem was with the follow up that caused me a problem. If the corporation would be upfront associate. He tried his best to make my life better. My problem was with the follow up that caused me a problem. If the corporation would be upfront immediately with a legitimate cost, it would have gone down fast. It took my wife and I five visits to realize that we could not do business with the dealer. I will and have sent friends to your dealership. Just be upfront initially. It will always start with first impression. Sincerely, Ralph Kenniston More
by rkennystone
Employees Worked With
Izzy
