Greenacres Nissan

Everyone at the dealership was interested in helping me, but my contact person McErvin Guerrero was the best! He spent quality time with me, answered my many questions and was happy and pleasant the whole d but my contact person McErvin Guerrero was the best! He spent quality time with me, answered my many questions and was happy and pleasant the whole day. I highly recommend McErvin to help you with your car purchase! More

Great purchase experience, Ackiem was easy to work with and very knowledgeable. If you're looking for new car, give them a try! and very knowledgeable. If you're looking for new car, give them a try! More

Where do I even start, besides everyone should highly consider whether or not they should be doing business with this dealership! There wasn’t a single smooth step in the used car buying process, so I’m consider whether or not they should be doing business with this dealership! There wasn’t a single smooth step in the used car buying process, so I’m making a list to inform potential customers. If I’m being perfectly blunt, it was a nightmare all around!!! 1. They will promise you the world, and not deliver on any of it. This could be expected with a private sale or a small car lot, but this shouldn’t be standard practice at a dealership. 2. They tried to charge a $1900 reconditioning fee, that is supposed to cover oil change, detailing, replacing tires, full inspection, looking over/fixing scratches and dents, etc. and the only thing that was maybe done, was the oil change. I can’t even prove if they did the oil change or not, but they certainly didn’t detail it, fix dents (that were obvious when I received the car), replace the tires, or really anything at all that is supposed to make the car “customer ready”. 3. They did not disclose a single thing that was wrong with the car before the sale, since I was an out of state buyer, and expected honesty and transparency. It showed up with a dirty interior, a dent on the door trim, crease on the door, loose rear view mirror, and really bubbled back window tint. This ended up costing me $1500+ out of pocket to resolve. 4. The car showed up from the shipper five days late!!! (third party delivery that I paid $1500 for, and the dealership chose the company). Horrible communication, and choice of shipper. 5. The car arrived without any registration. No plates, no temporary tag, no permit in the window, and no documentation whatsoever. The car was not legal to drive when it showed up. It was actually insane. It took me three and a half hours to get them to finally send me some information that I could print, to make it half way legal to drive. It took another three days for them to send me the temporary plates. 6. I called and texted to complain to the salesman and manager for the horrible experience, as well as not receiving a second key (only 20k miles on the car, it should have two), and they said they would help me with the dents etc. if I send them receipts. I sent them proof, they dodged my calls and texts for a week before I was finally able to get another sales manager to tell me they will not be helping me any further. I was going to let this go, if they were willing to help out and admit they were lacking integrity and professionalism. I am here writing this review because they did not help, and I want other people to have the chance to avoid this train wreck of a transaction. More

Bought 2 ( two ) cars in June 2023 Jason Brown, salesman was attentive to details Sales Mangers. Eddy, Roberto and Mark assisted with sale on both cars. Shout out to Omar in business department. Thanks t was attentive to details Sales Mangers. Eddy, Roberto and Mark assisted with sale on both cars. Shout out to Omar in business department. Thanks to Greenacres Nissian Lucy and Charles Metcalf More

Their staff was not good at all an the financial department sucks was very disappointed department sucks was very disappointed More

It was probably the worst experience we have ever had at a car dealership. So brazenly and clearly no one has deceived us yet. The entire staff was focused on selling the car to us at a higher price that wa a car dealership. So brazenly and clearly no one has deceived us yet. The entire staff was focused on selling the car to us at a higher price that was not listed on the website. Very disappointed with this dealership. The staff is extremely unprofessional. They only think about their own benefit. Spent 5 hours of time and nerves. It's sad to admit it. More

Exemplary service from Sales Consultant, Jason Brown. Very knowledgeable and professional. I did not know much about Nissan, and Jason was able to walk me through all the options. Very knowledgeable and professional. I did not know much about Nissan, and Jason was able to walk me through all the options. More

Estrategias de venta engañosas, prometieron cosas que luego no cumplieron, no brindan información precisa y real a la hora de la compra. luego no cumplieron, no brindan información precisa y real a la hora de la compra. More

My experience after a 2nd battery failure on my 2019 was Rogue was handled professionally and with an honest result—-new battery again that was still under warranty Rogue was handled professionally and with an honest result—-new battery again that was still under warranty More

Brought a used pick-up truck from Greenacres Nissan and it had a faulty oil senser which they replaced. However l have a small oil leak which l only just noticed so l phoned and emailed the service dept on it had a faulty oil senser which they replaced. However l have a small oil leak which l only just noticed so l phoned and emailed the service dept on the 18th May asking them if they could contact me about bringing the truck in so they can check that the leak was not down to the gasket they replaced when taking out the oil cooler and manifold cover before l take it to an independent garage for repair. No one has contacted me and l need to find out why its has an oil leak. Very poor customer service. it would take them 10 mins to check their work. Not Impressed More