Greenbrier Dodge of Chesapeake

Buying this new truck was a great experience. Anderson made it very easy. I felt the obligation to recommend him to others that I know and I will continue to do so. made it very easy. I felt the obligation to recommend him to others that I know and I will continue to do so. More

We had a great experience. Ryan was great and very understanding of our particular needs. And, they didn't seem to mind when our kids destroyed the place. We would definitely recommend them to a fri understanding of our particular needs. And, they didn't seem to mind when our kids destroyed the place. We would definitely recommend them to a friend. More

My experience with AC Bell at Greenbrier was exceptionally, surprising, and professional. I didnt think i would be able to get the vehicle but i wsa approved. I would recommend him to anyone. He exceptionally, surprising, and professional. I didnt think i would be able to get the vehicle but i wsa approved. I would recommend him to anyone. He knows how to work those numbers! I plan on going to him when i get the new 2013 Dodge Ram 1500 Hemi 8 speed with Air suspension!!! Yes Sirrrrrrrrrrrrrrrrrrrr!!!! More

Overall, we are pleased with our buying experience. Our experience would have been even better had the prices advertised online been the actual prices offered at the dealership. experience would have been even better had the prices advertised online been the actual prices offered at the dealership. More

Went here to buy a 2012 Dodge Charger SRT8. Their website stated they had two in stock. When I arrived, they had none, but offered to find one for me. They located one in New Jersey, and we began to make the stated they had two in stock. When I arrived, they had none, but offered to find one for me. They located one in New Jersey, and we began to make the deal. Anna was our sales person, assisted by Anthony. Anna was very inexperienced and needed help the entire time. We made what we felt was a fair deal and were told the car would be there within a week. We were contacted two days later stating they could not get the car we dealt for. They provided pictures and the window sticker of a replacement from another location, and it met our needs, so we agreed to continue. We were contacted and told the car was at the dealership and were asked when we could come in to do the paperwork, and we set a day. I inquired about having paint protection applied to the vehicle, and as the dealership was a 40 minute drive, asked if they could apply it prior to our arrival to save us a trip. We were told by Anna that was not an option. We arrived and completed all the paperwork, and while doing this I stated to the finance folks it was a shame I could not have had the paint protection applied to the vehicle before we made the trip. To this they replied that they could have done that, no problem. No I was unhappy. We made an appointment for the following day for the paint protection and told them to keep the car until the next day to speed up the process. While showing the car, Anna did not know very much at all about the car it self at all! If I had not done some homework prior to arriving, it would have been worse. She could not explain very many of the features of the vehicle, and was totally unprepared for any questions. Not a good feeling when you are buying a $50K car! We left and came in the next day to pick up the vehicle and again I was disappointed. We met Anna and we did a walk around of the car, it looked good and then she said enjoy the car and that was pretty much it. No tour of the dealership or the service department, no contact numbers other than hers, pretty much we got your money have a nice day. Got into the car to leave and noticed it only had less than a 1/4 tank of gas. The warning light came on half way home! Heard a rattling noise in the back of the car, it was a can of cleaning product they must have used to prep the car. Totally dissatisfied with the whole experience! I would go far as to say that if I won a new Dodge vehicle in a contest, I would drive 100 miles in any direction just not to set foot on that lot again. More

Military Stay away!!!! Bought my 2011 Dodge Ram last year and the first three months were nothing but problems caused by the service department (Dash, Passenger seat, ignition). Once you own your vehicle the and the first three months were nothing but problems caused by the service department (Dash, Passenger seat, ignition). Once you own your vehicle the Greenbrier Doge could care less about you. After all the problems I had with the service department there still calling me. Had to go to Suffolk to get it fixed. If you want a Dodge I recommend you go to Suffolk (Star Motors) Great service and have been happy ever since. More