Greenville Chrysler Dodge Jeep Ram - Service Center

They fixed my truck as promised but did not let me know when it was ready I had to call up there and find out for myself when it was ready I had to call up there and find out for myself More

JEREMY does an outstanding job in taking care of my Town and Country. He always knows what is needed too be done. Very clean facility. and Country. He always knows what is needed too be done. Very clean facility. More

Great customer service. I took my truck in for an oil change. Shane was very pleasant to do business with. He always takes care of me when I bring my truck in. He is a great customer service tech. change. Shane was very pleasant to do business with. He always takes care of me when I bring my truck in. He is a great customer service tech. More

My new car’s engine cracked, they covered everything and made sure there were no issues with the vehicle before returning it to me. Shane always kept me informed along the way of everything that was bei made sure there were no issues with the vehicle before returning it to me. Shane always kept me informed along the way of everything that was being done to the vehicle. My car has been running just fine to date! More

This Service Center is in no way concerned for the customer. They seem to have no process to let the customer know what is going on, what will happen next, or how to resolve issues. I got the treatmen customer. They seem to have no process to let the customer know what is going on, what will happen next, or how to resolve issues. I got the treatment that I was just going to have to figure that stuff out. Not helpful at all. Apparently, I was a nuisance for bringing my pickup in for items covered by the warranty. In a world where dealership service centers have a bad reputation for their attention to the customer, this service shop is doing nothing to provide a better experience. All you’d have to try is put any amount of effort in to make it better but I was told”it’s the same with any service center, man. It just sucks.” Oh cool. If I were in sales at that dealership, I’d be embarrassed and angry that my potential repeat customers have to put up with such terrible attitude. More

Lack of communication and serious lack of professionalism. Bought a truck from the preowned with a couple of issues they said they would take care of One being a check engine code I found t professionalism. Bought a truck from the preowned with a couple of issues they said they would take care of One being a check engine code I found the night I brought it home that had been erased by the dealership. Sales dept said no problem they will take care of it. My significant other has taken the truck back twice and issue is still there. Ive had the truck for a little over one week and it’s been in their shop for 3. It’s going back today and they treated my significant other like she didn’t know what she was talking about and that has made me more mad than the first. She is relaying messages from a vehicle shop owner not making crap up! More

Best experience I have received from any dealership. The service manager, Jeremy, was professional, accommodating, informative, and kind. Service was beyond my expectations and will be bringing our next veh service manager, Jeremy, was professional, accommodating, informative, and kind. Service was beyond my expectations and will be bringing our next vehicle here. More

Everyone was friendly and super fast. By the time I looked at the inventory that was outside they called me and told me they were done. looked at the inventory that was outside they called me and told me they were done. More

I have been using Greenville Dodge got service since buying my Grand Caravan last year. So far, so good. The staff is polite and helpful. The work had been reasonably priced, although my Chevy dealer ha buying my Grand Caravan last year. So far, so good. The staff is polite and helpful. The work had been reasonably priced, although my Chevy dealer had been a bit less expensive. The work had been completed on my car quickly and without issue. Good place to buy and service a car. More

Great customer service. Explained everything my vehicle needed to be up to date in all maintenance. Worked very quickly to get my truck in and out. needed to be up to date in all maintenance. Worked very quickly to get my truck in and out. More