Greenville Toyota

Truly impressed I have purchased from this dealer in the past and had a good experience, but it seems that they have really stepped up their game. The dealership ove I have purchased from this dealer in the past and had a good experience, but it seems that they have really stepped up their game. The dealership overall, and Pete the salesman in particular, made an extra effort to get the vehicle that I wished to purchase (Highlander Hybrid)--no dealership in eastern North Carolina had one . All the planets aligned for this deal. Pete found one and had it brought to the dealership. It was supposed to take about 2-3 weeks, but arrived in a week. The roof cross bars and all weather mat set that I told them I would install, were already installed when i arrived. The tutorial on Toyota's newest safety systems was thorough and informative. I was kept updated the entire time, by both Pete and Dayna. Everyone I spoke with (including other customers) was friendly and courteous. I have honestly never had a better car buying experience. Plus a FULL tank of gas to top it off. Outstanding! More

Best car buying experience The easiest, most pleasant car buying experience I've ever had!! Ricky is awesome!!!! I would highly recommend him to anyone! So glad we went with Gre The easiest, most pleasant car buying experience I've ever had!! Ricky is awesome!!!! I would highly recommend him to anyone! So glad we went with Greenville Toyota. More

Awesome Experience!!!! Everyone at this dealership was top notch, very informative, helpful, and very professional. The best Toyota dealership that I have ever been to. I d Everyone at this dealership was top notch, very informative, helpful, and very professional. The best Toyota dealership that I have ever been to. I drove over 200 miles to get my new Camry and I absolutely love it. one of the best moves I've ever made. I loved my Corollas but this is a dream. This is my third purchase from Greenville Toyota. Will never go anywhere else, not just because of the cars but because of the people and the sincere care that goes along with the purchase. More

Visit Ricky at Greenville Toyota! He is a great guy! I have enjoyed working with Ricky and I am enjoying my new vehicle! He was friendly and helpful. This is my second purchase from Greenville Toyota. I have enjoyed working with Ricky and I am enjoying my new vehicle! He was friendly and helpful. This is my second purchase from Greenville Toyota. More

Could not have been better This place is the best. Attentive, fair and most of all, they will look after you and do the best by you. If you want your car taken care of after p This place is the best. Attentive, fair and most of all, they will look after you and do the best by you. If you want your car taken care of after purchase, this is the place. They care about your satisfaction even after the sale is done. More

Deception I would not like to mention names but be careful. When you are upfront and feel like they are being upfront with you and they understood I did not wan I would not like to mention names but be careful. When you are upfront and feel like they are being upfront with you and they understood I did not want my credit ran unless we came to a bottom dollar figure and was made to believe we where on the same page so allowed for credit check just to find out that the salesperson never told management about my offer. I am forever upset. They would have had a lifetime customer. One customer lost and I know one is not a great number but word of mouth is everything.!!! More

Great service and friendly, understanding salesmen Ricky helped me find my new (pre-owned) Rav 4 in just 1 visit! He was very friendly and understanding of my needs/wants as a recent college grad/young Ricky helped me find my new (pre-owned) Rav 4 in just 1 visit! He was very friendly and understanding of my needs/wants as a recent college grad/young adult, as well as patient. Great customer service! More

Repeat Customer at Dealership Two salespersons displayed unique collegiality when writing up the sales paperwork. Garry Purvis was always quick to respond to inquiries, with clear Two salespersons displayed unique collegiality when writing up the sales paperwork. Garry Purvis was always quick to respond to inquiries, with clear, direct answers avoiding the stereotypical car sales runaround. He really listened to my requests and provided answers even beyond what I initially asked. Mike Laurin helped out with test drives and provided the same clear, direct answers. He was extremely professional and delivered surprisingly fast, accurate customer service during the final write up. Even the guys in the service area are nice and accommodating. (I've experienced negative interactions at other dealerships, where service-after-the-sale was cold and impersonal.) Greenville Toyota has always made me feel like a valued customer. More

Knowledgeable staff, quick, efficient & caring! From the moment I walked in the door I felt welcome! Upon entering the dealership I was quickly escorted to my salesman's desk (Michael Laurin). Mike From the moment I walked in the door I felt welcome! Upon entering the dealership I was quickly escorted to my salesman's desk (Michael Laurin). Mike made sure I received the best possible deal. He had a sense of urgency and paid attention to detail in what I wanted. My experience on a scale of 10 is a 10!! I would most definitely recommend Greenville Toyota to anyone looking for quality vehicles and service!! More

No Salesperson Follow-up Found the car we wanted on CarGurus.com. Did send an inquiry and it was answered immediately. Online dealing was good. Went to see the car and boug Found the car we wanted on CarGurus.com. Did send an inquiry and it was answered immediately. Online dealing was good. Went to see the car and bought (2015 Chevrolet Camaro). Everything went good the day of the sale. Anytime I called with questions my salesman would never call me back. He was supposed to make us an appointment to get an additional key; he told me the date/time. My husband was there to get it done. They did not have his appt. down. They did do it but he had to wait. Let me state this is just done one day a week, after 4:00 p.m. I did get the floor mats I requested and received really good feedback from the person in that department. Called to ask me a couple of questions, then promptly got the floor mats. Very pleased with that. The final question I had for my salesperson, I'm still waiting to hear back (over a month!!!). He was going to check with Chevrolet dealer regarding tonneau cover. Still no reply. They may do better if you purchase a Toyota from them, but not impressed with their used car dealings, especially if another model. More