Greenville Toyota

I had taken my 2019 Lexus GX460 to this dealership for service, a couple of times. On my last service visit, I decided to walk the lot while I waited. A car stood out to me, across the lot. I made my w service, a couple of times. On my last service visit, I decided to walk the lot while I waited. A car stood out to me, across the lot. I made my way over to it, saw it up close, and instantly wanted to know more about it. I went back inside and Ricky (Richard Atencia) was at his desk. I got his attention and he came over to us. After introductions, we headed back out to the car. He was so kind, patient, and knowledgeable. My truck was big and I was a little unsure of this smaller vehicle, but I couldn’t walk away from it. Ricky helped me to weigh out the pros and cons of both vehicles. He is an AMAZING salesman! Not once did I feel any pressure from him. While my truck was still in the service department, I bought this new vehicle…a 2023 Toyota Venza XLE Hybrid Nightshade Edition. The whole process was quick and simple. I was so impressed with everything that I even took someone back, the same week, and he purchased a vehicle from Ricky. I will gladly send everyone I know to Greenville Toyota to see Ricky when they are ready to make a vehicle purchase. More

Great experience! Ricky was my salesperson and was super responsive during the whole buying process. I really appreciate his commitment to make the car buying process Ricky was my salesperson and was super responsive during the whole buying process. I really appreciate his commitment to make the car buying process as simple and transparent as possible. I will definitely go back when I need or want another vehicle. More

Absolutely love Toyota and its crew and definitely recommend ricky!!! He is the best salesman recommend ricky!!! He is the best salesman More

This is the Third vehicle we have bought from Greenville Toyota and Ricky. They are always so easy and accommodating when buying a new vehicle. Ricky goes above and beyond to help make the right fit with th Toyota and Ricky. They are always so easy and accommodating when buying a new vehicle. Ricky goes above and beyond to help make the right fit with the purchase. He is amazing. I would recommend seeking out Ricky for all your purchases. More

Free oil changes are only to lie about repairs needed, then you go check with reputable mechanic shop and they are not needed! Do not trust them at all! And the entire time you’re waiting for your vehicle then you go check with reputable mechanic shop and they are not needed! Do not trust them at all! And the entire time you’re waiting for your vehicle oil change the sales people are like sharks trying to sell you another car and take yours for nothing. More

Brought our 2018 Rav 4 for an oil change and was greeted by Mike in the Service Dept. He was very helpful and friendly and we had our service complete in less than an hour. by Mike in the Service Dept. He was very helpful and friendly and we had our service complete in less than an hour. More

Salesman Marcus was excellent, very easy process and extremely excellent customer service! i’ve gotten my honda civic from him and i referred my uncle to him, he built a rapport with him and the very fi extremely excellent customer service! i’ve gotten my honda civic from him and i referred my uncle to him, he built a rapport with him and the very first car he recommended to my uncle that was the one he wanted! Marcus pays close attention to people when you talk to him and picks the right cars that fits your personality. highly recommend Marcus! More

Salesman didn’t care if he sold us a vehicle of not. Toyota of NewBern found exactly what we wanted and got it for us. Worth the hour drive!!! Service department is slow and very unorganized. Waited 2 h Toyota of NewBern found exactly what we wanted and got it for us. Worth the hour drive!!! Service department is slow and very unorganized. Waited 2 hrs for oil change with an appointment!!..HORRIBLE..wish I could rated them zero stars! More

I was communicating with the dealership through email and could never get an exact answer about the availability of a Toyota Avalon. The car ended up being sold. I live about 2 to 3 hours away from the deale could never get an exact answer about the availability of a Toyota Avalon. The car ended up being sold. I live about 2 to 3 hours away from the dealership and wanted the information before I made that drive. When potential buyers ask a direct question, please give a direct answer so your time or mine won't be wasted. On to Carmax! More

Ordered a vehicle from this dealership and got a good price and got the vehicle in a timely manner. Richard Atencia was my sales agent and he did an awesome job in meeting my needs to pick the vehicle up price and got the vehicle in a timely manner. Richard Atencia was my sales agent and he did an awesome job in meeting my needs to pick the vehicle up. Overall great experience. More