Greenville Toyota

I negotiated to buy the red Tundra (with 17 year sales veteran William) that is currently on the lot. I agreed to all their terms and their price. Five minutes later they called me to back out of the deal veteran William) that is currently on the lot. I agreed to all their terms and their price. Five minutes later they called me to back out of the deal because they didn’t want to complete a repair (replace the windshield) which they had already schedule to complete at that price. I said ok and walked away. The next day they contacted me and said they talked to the owner about it and asked if I would buy the truck for the same price if they replaced the windshield. I again agreed to purchase the truck. They then stopped communicating with me until I reached the sales manager Sonny on the phone who said they made a mistake both times. Doesn’t seem like a mistake. Seems more like a choice. Especially when he then said he would sell me the truck for $2k more than what was agreed. This is the worst customer experience I have ever received with what is supposed to be a legitimate car dealership. I cannot recommend this dealership knowing they will blatantly bait and switch prices. More

Shop around to other dealerships before purchasing folks, I went to Hendricks Toyota in Jacksonville and saved $ 3000. Greenville wouldn’t deal with me. Don’t ever pay MSRP I went to Hendricks Toyota in Jacksonville and saved $ 3000. Greenville wouldn’t deal with me. Don’t ever pay MSRP More

Ricky sold me a car last week and he was top notch. I couldn’t have been happier that he stumbled upon me when returning from an errand. He took care of me like I was family and gave me his honest opinio couldn’t have been happier that he stumbled upon me when returning from an errand. He took care of me like I was family and gave me his honest opinion which I truly appreciate! I will be definitely contacting him on my next purchase. Thank you Ricky! More

Great interaction with Peter. My wife and I purchased a new 2020 Tacoma. We came in on a weekday late afternoon. We have purchased several Toyotas over the last 25 yrs and this was the fastest in and out e new 2020 Tacoma. We came in on a weekday late afternoon. We have purchased several Toyotas over the last 25 yrs and this was the fastest in and out ever. Peter was excellent and I hope the service dept will hold up as well. Two different Toyota Dealerships have lost our business because of poor experiences with the service departments. Massey in Kinston and Stevenson/Hendrick in Jacksonville. Both dealerships failed with two new autos. One with lifetime oil & tire rotations on 2014 Corolla and the 25,000 mile free oil & tire on the 2018 Highlander. Stripped lug nuts on both rear tires and over torqued on 2014 Corolla had to use a breaker bar along with larger socket to get all ten off!!! Over tightened oil canister on 2018 Highlander. Plastic canister cracked with special tool because service tech overtightened. Neither Massey or Steveson would make things right by replacing. It bothers me the service bays are now hidden from view as we sit and wait. I never expect anyone to care for my expensive investment as I do and my trust is zero at both these dealerships. More

Peter Zalaffi was Great with my new Tacoma Purchase.Real Professional and straight to the point.I told him how much money I had to spend and he came back with price in 15 minutes within $200.00 of what I to Professional and straight to the point.I told him how much money I had to spend and he came back with price in 15 minutes within $200.00 of what I told him.Most salesman I have dealt with come back several times with price way over.Fastest Dealership ever.Highly Recommend.Everyone Nice.Thanks . More

We had a great experience with Richard. He was very patient and informative helping us decide on our new vehicle. We would definitely work with him again. Thanks. patient and informative helping us decide on our new vehicle. We would definitely work with him again. Thanks. More

Ricky was so helpful in finding the Toyota 4Runner we were hoping to purchase. He worked diligently during all that has been happening during the last few months to locate exactly the one we wanted. He c were hoping to purchase. He worked diligently during all that has been happening during the last few months to locate exactly the one we wanted. He communicated with us and kept us posted about possibilities. We are so excited to say that he found just what we were looking for and we are very satisfied. Thanks, Ricky! On the day of purchase we were impressed with all that had been done before our arrival and how easy and painless it was to complete the purchase. Thank you Greenville Toyota! Not our first purchase and we feel sure it won’t be our last! Looking forward to great service as always! More

Ricky was great to work with. Found me the tundra I wanted and called as soon as he got it in. After I test drove the truck there was no pressure to buy or get into anything that I was unsure about. Ov wanted and called as soon as he got it in. After I test drove the truck there was no pressure to buy or get into anything that I was unsure about. Overall it was a great experience working with everyone at Toyota. More

Just had my first service. They were great. Had a couple of small issues These things happen. Damage side mirror, probably in car wash They took ordered a new one immediately. Great response. couple of small issues These things happen. Damage side mirror, probably in car wash They took ordered a new one immediately. Great response. More

Pete was easy to work with and made buying a car a great experience. My husband and I will definitely go to him for future vehicle purchases. experience. My husband and I will definitely go to him for future vehicle purchases. More