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Greenway Chrysler Dodge Jeep RAM of Rome

Rome, GA

4.2
877 Reviews

2500 New Calhoun Hwy NE

Rome, GA

30161

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Showing 877 reviews

December 22, 2019

Morgan is a great in the service department. Morgan and Todd know what I needed to do for my truck. The service department is fast on doing oil changes and let you know what I need for my truck. More

by William Leffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Morgan in the service department, Michael Minter, Michael Allen
December 16, 2019

Excellent Communication My RAM 1500 was brought in for service. I was very pleased to see how the service advisor and the dealership remained in contact with me via text mess More

by denotov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd (Service Advisor), Jarred (Service).
December 13, 2019

Service center Working with Morgan is great he keeps me informed of my repairs. I wish the service with the techs was faster I always seem to wait for hours. More

by scrappyjuju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
December 13, 2019

Recalls Had to call and find out why air bag light was still on never called to tell me any updates on my vehicle could’ve been a better communication More

by laney.rose84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Priest
December 12, 2019

Ram 1500 Mike and Asley Worked hard get my business and I'm pleased with my ram truck. Mike and Ashley was great and pleasant to work with. Great job More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Allen, Ashley Silvers
December 11, 2019

Great resuts I figured it was going to be a big hassle getting my transmission fixed. However I was wrong. It took 5 days once the repairs were approved and I ha More

by GEllison2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Priest
December 10, 2019

Quick service! I scheduled the service and it was completed quickly. I enjoy getting service at this location. It is convenient and they show me when something needs More

by alvafree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simmons, Morgan Simmons
December 09, 2019

Went in to get 2018 jeep looked at Went to get my 33000 mile car looked at for leaking oil and was told.by Michael Allen the best thing I could do was trade it in...never felt more pre More

by MIKEPRUITT821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Allen, Shawn Evans
Dec 09, 2019 -

Greenway Chrysler Dodge Jeep RAM of Rome responded

Sir, it is unsettling to hear how you recall the events that took place. We genuinely feel as though every option was presented to you in the clearest of manor. That being said, we certainly do not wish to have one of our loyal patrons left feeling wronged in any fashion. If you would indulge, I would like to go back over things with you. We offered a no obligation, hassle-free/worry free loaner vehicle from our inventory in order to accommodate you over the weekend so you would not have to drive a vehicle with lights on your dash. The understanding was that you were going to return this vehicle to us the following Monday, however this all changed once it was made apparent to us that you all had decided to trade your vehicle in instead having to worry about the necessary repairs. As for financing terms, and what have you we are at the will of the lenders, and what they are willing to do. Every situation is different, and you should have been presented with every option available to you. If you still feel this was not the case please feel free to reach out to us directly at the dealership for a deeper dive private discussion.

December 08, 2019

Very nice and time efficient The employees were courteous and helpful.The service was done in a timely and professional manner. I will come back for the next service on my truck. More

by rhinehartjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Allen, Scott Priest
December 03, 2019

Great Customer Service Reps My appointment this time was with Greg, but Morgan was also quick to jump in and get the process started, so I can't say enough good things about both More

by JENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and Morgan
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