Greenway Chrysler Dodge Jeep RAM of Rome

Surprised at the ease of it all. I've purchased new and used vehicles from several dealerships and never had such a quick and stress free experience. I was literally in and out the do I've purchased new and used vehicles from several dealerships and never had such a quick and stress free experience. I was literally in and out the door with a brand new Jeep Cherokee because of the knowledge and skills of the dealership team. More

Over priced and missed diagnostic test on my truck!! Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogrammi Soo I take my truck in for what I was thinking was a Very easy fix(end up going to another dealer ship paying more xxxx$$for a simple fix) reprogramming my key fob. Well after the dummies perform a diagnostic test on my truck because my truck would not crank up, they tell me I need a new key fob. Okay, how much? They tell me 395.00 plus 100.00 for programming! I immediately say, xxxx no!! And, I'll be to pick up my truck. By now I'm 130.00 in the hole for the diagnostic test. Plus towing 250.00. I call Robert Lohr Chrysler in Cartersville and they were a delight to work with!! Had to pay for towing again from Rome, Ga to Cartersville, Ga. But, after their service with resolving the problem on my truck I kind of calmed down! Still thinking about calling corporate because the entire experience was awful! I'll Never do business with them Again!! More

Highly Recommend Easy to work with from Sales to Parts & Service. Knowledgeable. Fun group of people. Haven’t purchased a vehicle in a while and we’re so glad we cho Easy to work with from Sales to Parts & Service. Knowledgeable. Fun group of people. Haven’t purchased a vehicle in a while and we’re so glad we chose University CDJR of Rome. More

Overall great customer service Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer Great customer service. Greg and Scott are the main reason I keep coming back to get vehicle serviced. They always above and beyond to ensure customer leaves satisfied. Greg wasn’t listed but hopefully gets recognition as well. More

Great job Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean Great service didn’t take long to get my oil changed and tires rotated. Waiting room is very nice. Thank you for the coffee. Restroom was clean More

Unhappy I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This onl I have never been more disenchanted with a dealership in my life. I’ve waited to respond to this email in hopes that my “mad” would go away. This only makes it resurface. Although Morgan has a great personality, he didn’t have my best interest at heart. He had the dealerships. Let me inform you.... I have an ex-husband that has worked for a dealership for YEARS!!!! I heard all the stories of how they “stuck it” to self paying ppl. My Jeep went in for oil leaks.. over $2,400 out of my pocket to pay for those leaks. It came back to me rattling on the back side of the motor, 4 wheel drive wouldn’t engage, said the bushing from transfer cable was missing, (oddly I hasd it in 4 wheel drive the week before AND that was manipulated while dropping tranny, almost out of gas, tire sensor light on, on the dash and recall lights on dash not reset. Did I take it back and complain??? xxxx NO... that’s just me. I told Morgan that for the money I spent and was screwed out of, he could’ve at least washed the xxxx thing. I am seriously furious with the service department. Dropped the ball on this one. Totally. More

We loved the way they care It's the best dealership they care an understand an so very nice i wouldn't go no where else. They will try to get u the best Deal. It's the best dealership they care an understand an so very nice i wouldn't go no where else. They will try to get u the best Deal. More

Forgot to fix clock One of the main reasons for the visit was to fix the clock, which they did not do! Still waiting on why!! Todd was supposed to call me within 30 minut One of the main reasons for the visit was to fix the clock, which they did not do! Still waiting on why!! Todd was supposed to call me within 30 minutes after I left, and I have yet to hear from him. Very disappointed! More

Very pleased! This was a great experience! The sales staff and finance office were very knowledgeable. Would recommend to anyone, great place to buy a car! Thanks! This was a great experience! The sales staff and finance office were very knowledgeable. Would recommend to anyone, great place to buy a car! Thanks! More

Oil change Service advisor was very professional and courteous. Greg answered all of my questions. Service was completely quickly. Will be back when my next oil Service advisor was very professional and courteous. Greg answered all of my questions. Service was completely quickly. Will be back when my next oil change is due. More