
Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
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Service review I was still charged a diagnostic free, after I told them exactly what was wrong with my car... I also had to return for the courtesy car wash, because I was still charged a diagnostic free, after I told them exactly what was wrong with my car... I also had to return for the courtesy car wash, because the staff failed to fulfill the written promotion of free car wash with service on Wednesdays for women... (Only plus)Did get same day service... Didn't have to rent a car. More
Kelly Wilcox was amazing from start to finish I've never had a better salesperson!!! responded to every email and every text as my process to purchase took about 3 days! from start to finish I've never had a better salesperson!!! responded to every email and every text as my process to purchase took about 3 days! More
Wonderful customer service! Wonderful service and nice people. Helpful, courteous and cheerful. Clean waiting area and quick times. Have been coming here for 7 years and have se Wonderful service and nice people. Helpful, courteous and cheerful. Clean waiting area and quick times. Have been coming here for 7 years and have seen many improvements over the years. More
Warranty Work Good service. I recommend asking if customers want the 23 point service check before conducting it. This is extra time a customer has to wait, if they Good service. I recommend asking if customers want the 23 point service check before conducting it. This is extra time a customer has to wait, if they do not want any additional service. More
Fast scheduled recall repair They gave us an appointment for service and held to it. The work was for recall service. There was no cost to us but they treated us well. They gave us an appointment for service and held to it. The work was for recall service. There was no cost to us but they treated us well. More
Quick, professional, and informative Great team, was really nice and punctual. Kept me informed and did everything I asked. Greg did a awesome job getting in touch with me and letting me Great team, was really nice and punctual. Kept me informed and did everything I asked. Greg did a awesome job getting in touch with me and letting me know the progress of each repair. More
Oil Change/Tire Rotation Didn't give 5 stars because i thought 1.5hrs was a bit too long for the service i needed but the staff is very professional. Didn't give 5 stars because i thought 1.5hrs was a bit too long for the service i needed but the staff is very professional. More
Oil change It was a little longer then expected but it was on a Saturday with a small crew. I'm glad that is open on Saturday because that's about the only time It was a little longer then expected but it was on a Saturday with a small crew. I'm glad that is open on Saturday because that's about the only time I can get down there. More
horn will not blow wanted to sell service that was not needed, I had taken the truck in for repair of horn before the warranty was out( two times) and it was not fixe wanted to sell service that was not needed, I had taken the truck in for repair of horn before the warranty was out( two times) and it was not fixed, they said to bring it back and I did . service mgt called and said it would cost 750,00 for a part to fix the horn, why didn't they fix it the first time when it was under warranty? Also a recall for gas tank strap Don't know if it was fixed, horn does not blow from the steering wheel More