Greenway Chrysler Dodge Jeep RAM of Rome

Very unhappy with the service department had my truck oil change plus install a heater block wire harness i had my own harness purchase oem oil change was $109.00 when i went to pay the bill it was over $300 change plus install a heater block wire harness i had my own harness purchase oem oil change was $109.00 when i went to pay the bill it was over $300.00 I asked why was it so high service manager stated it took a hour to install well the next day i open the hood to see if added any fluids no they didn’t i fill windshield washer it took over a half of gallon plus there was oil laying on top of the engine yes i wept it down, i look at the wire harness that was installed going from oil filter area up to the starter cable than back down to the grill.The harness came with attachments none was use, I called other Dodge dealership they stated it would take about a hour if install correctly at a cost of $98.00 looks like im going too have to find somewhere else for service. More

Shawn Evans is the best! I was able to coordinate everything easily and walked in and out with my car in no time. He answered all of my questions (even the dumb ones) and treated my family with kindn everything easily and walked in and out with my car in no time. He answered all of my questions (even the dumb ones) and treated my family with kindness. We would absolutely buy our next car from Shawn. More

University CDJR of Rome gave me one of the best car buying experiences ever! The process was quick and easy. I would recommend them to my grandmother! Fast, competent, and overall amazing customer serv buying experiences ever! The process was quick and easy. I would recommend them to my grandmother! Fast, competent, and overall amazing customer service. Thank you University CDJR More

I have been so blessed today. Jo Free and William Hill worked together to get me a 2019 Dodge Grand Caravan. I have NEVER been treated so good. But I am so thankful for the help from both of them. Also, worked together to get me a 2019 Dodge Grand Caravan. I have NEVER been treated so good. But I am so thankful for the help from both of them. Also, Doyle Allbritton detailed the van beautifully. Justin Silvers made sure I got all the paperwork signed then made me copies of everything. Thank you everyone for your time, help and treatment. I will shout your praises to everyone. More

Shawn is the best! He helped me build my dream car! Taught me how to use everything. Not pushy, easy to work with and, very well educated about the cars he sells!! Taught me how to use everything. Not pushy, easy to work with and, very well educated about the cars he sells!! More

Very friendly and helpful. From start to finish the whole process was very easy. The team at University works well together and were very pleasant. They made me feel like I was a friend and not just a “custo process was very easy. The team at University works well together and were very pleasant. They made me feel like I was a friend and not just a “customer”. Will highly recommend them. More

University Chrysler Dodge Jeep Ram in Rome Georgia has always been great to work with. The service advisors, Greg has always been accommodating, helpful and great to work with. always been great to work with. The service advisors, Greg has always been accommodating, helpful and great to work with. More

Usually dealing with those in retail can become uncomfortable within moments of starting the conversation, especially when you are new to the process of the purchase. This was not the case with Sha uncomfortable within moments of starting the conversation, especially when you are new to the process of the purchase. This was not the case with Shawn. The very first phone call was easy going and very informative, He was understanding of our situation assuring us that even with a tight budget, that he could still help us. He also gave a clear idea of what to expect for when we arrived, and was even willing to work with a reschedule. The morning of the appointment, our family of four (we have two young children) was met by Mike and Shawn and led to a small area where we answered all the usual questions and Mike walked us through on what to do with our previous car (sold to the dealership and added as part of the down payment), we were asked to wait for a short time and while we were waiting Shawn actually spoke with my boys and even showed the small collection of toys he had on display in his area The boys were so happy with the gift of balloons, too.. We signed paperwork and received the good news of being accepted by a lender. The car is so much better than what we expected, and its so pretty. When offered the chance to test drive, seeing that we had not installed the car seats and I do not drive, my husband and I traded off with the kids and Shawn was kind enough to give me a ride when it came to be my turn. The entire process was simple and worry free. Understanding that I do not have a specific deadline for payments (I can split the payments between the first and last half of the month every month) takes a lot of the worry from this endeavor. Dave, we see you, as well. You guys are awesome :) More

Warning: This is a long review. Strap in and grab some popcorn! Amazing visit! At first we were skeptical as we were shopping around online for a dealer who could fit our budget, especially in these di popcorn! Amazing visit! At first we were skeptical as we were shopping around online for a dealer who could fit our budget, especially in these difficult times (pandemic, layoffs, economy, etc...) We found University Chrysler Dodge Jeep Ram of Rome online after putting in calls all over the city and receiving bad news each time. We put in a call to University Chrysler. We spoke to Shawn Evans over the phone first and he was very patient and helpful. A few days later we took our old car in to the mechanic we know and love (and trust!) and they also highly recommend not just University Chrysler but also specifically Shawn Evans, telling us that he was absolutely amazing and goes above and beyond to make sure you get the right deal. Shawn was very patient with us, helped us figure out each document item we would potentially need for our appointment, and even pushed our appointment out further (by a whole week due to a family emergency) to give us time to get everything together and to make arrangements with work so we wouldn't miss any work hours. He sent periodic texts during the week to make sure we didn't forget about the appointment. The big day finally came and even though he was not the one who handled our case (that was Mike Allen who was equally patient and understanding---they worked with us as a team), he stayed with us from start to finish and made himself available to answer any and all questions, helped to clarify everything for us, walked me through how to update my insurance through our insurance app online, and helped get us into a car that same day! What we originally thought would be too good to be true turned out to be a surprising reality. We were in and out in about 2-2.5 hours --- and that was with trading in our old car, getting approved for a loan, and having a printer problem (technical issue that extended the time by nearly 20 minutes....the blasted thing just didn't want to print! Thank you for being patient, David!!!) To top it all off, Shawn had an amazing sense of humor and was wonderful with our kids. Being a fellow nerd/geek, he kept a collection of DC (and Dark Horse) Super Hero collectibles behind his desk and he allowed our kids to play with some of them while we waited. We went in with an unreliable 2008 Hyundai Accent and left with a reliable 2014 Buick Verano. Low monthly payments with the option to refinance after a few payments, and excellent advice on how to build our credit score to eventually own a dream home later on down the road. Along with a reference to a local credit union. With down a down-to-earth sales team who are personable, kind, and professional (and not in a stuffy way), we highly recommend University Chrysler Dodge Jeep Ram of Rome!!! More

Great I the sales man Will made sure we were able to walk out what we wanted. He worked with us for days and was able to come to a deal! out what we wanted. He worked with us for days and was able to come to a deal! More