Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
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First new car Had a great experience! Have bought plenty of cars in my time but never new. The staff were friendly and the prices were great! Shawn was knowledgeabl Had a great experience! Have bought plenty of cars in my time but never new. The staff were friendly and the prices were great! Shawn was knowledgeable and has given us the best customer service we could ask for! More
Comfortable Experience John Roper answered all my questions thoroughly and was able to find the car that had all the features I was looking for in this vehicle. The whole ex John Roper answered all my questions thoroughly and was able to find the car that had all the features I was looking for in this vehicle. The whole experience was exceptional. More
Overall visit was satisfactory Some issues were unresolved i.e. Interior overhead console lighting rarely works properly. The lights always come on however they are so dim they are Some issues were unresolved i.e. Interior overhead console lighting rarely works properly. The lights always come on however they are so dim they are useless. The service department told me they examined the lighting and said the bulbs can't be replaced they then asked me if it was aftermarket lightning and I was astonished since the overhead console is built into the roof of the truck. I pulled up a video on YouTube and found out the console has built in lighting and the console must be replaced in order to replace the lights. I have not returned to the dealer a second time, however I intend to return to have the overhead lightning replaced. More
Truck diagnosis Great service called with information great people to have working on every aspect of serving my vehicle always enjoy each trip to the service dept fo Great service called with information great people to have working on every aspect of serving my vehicle always enjoy each trip to the service dept for all my work very curteous people More
i always enjoy the service i recieve!!!!!!!!!!!! I always enjoy my experience with your employees!!!!!!!! They always are helpful and friendly. They let me know what I need in the way of service and I always enjoy my experience with your employees!!!!!!!! They always are helpful and friendly. They let me know what I need in the way of service and the price of the services I'll be needing in the future. It's always a pleasure More
It was great Very nice and helpful. No pressure. Comfortable atmosphere. Made the experience easy. I got just what I wanted thanks to John Roper. He is an awesome Very nice and helpful. No pressure. Comfortable atmosphere. Made the experience easy. I got just what I wanted thanks to John Roper. He is an awesome salesman. More
Extremely Poor Service Had an appointment for an oil change that took over 2 hours. Oil change was extremely over priced at $89. Services were recommended ($245) as being n Had an appointment for an oil change that took over 2 hours. Oil change was extremely over priced at $89. Services were recommended ($245) as being needed that were completed with past oil change. When I asked to speak with the general manager, I was redirected to various other individuals. More
Finally got my truck I had a great experience at the dealership. I spoke with Shawn Evans and Michael Evans, they made my visit very pleasant and enjoyable. I have purchas I had a great experience at the dealership. I spoke with Shawn Evans and Michael Evans, they made my visit very pleasant and enjoyable. I have purchased a lot of vehicles in my years, and Shawn was the absolute be sales person I have ever dealt with, he and Michael were extremely professional and courteous. I would highly recommend anyone looking to purchase a vehicle from this dealership, to ask for Shawn. More
Oil change Fast and let me know what I was needing during next service . Waiting room could be a little bigger, but had a good choice of coffee or hot chocolate Fast and let me know what I was needing during next service . Waiting room could be a little bigger, but had a good choice of coffee or hot chocolate More
Great The purchase process was not long and drawn out it was quick. i would recommend this dealership to others.From Todd in the service department to the e The purchase process was not long and drawn out it was quick. i would recommend this dealership to others.From Todd in the service department to the end of the sales process, good experience. More

