Greenway Dodge Chrysler Jeep - Service Center

Purchase a new vehicle and paid for the tint by the dealer. At pickup noticed bubbles in the tint on multiple windows. Contacted sales which advised they’re get it fixed quickly. Arrived at 8am and did dealer. At pickup noticed bubbles in the tint on multiple windows. Contacted sales which advised they’re get it fixed quickly. Arrived at 8am and didn’t get out until almost 400pm, waited almost seven hours. Service manager never checked in on me, when I inquired about the vehicle they advised it was going great. After leaving found that the tint job turned out 100x worse. The entire back window is now bubbled and they advised it can’t be removed due to messing with the defroster. Contacted greenway but they provided no resolution. I do not recommend service from this dealer or car purchase as once they get their money you no longer matter. More

Had a warranty replacement dash pad on order since 3/2020 for my Jeep Grand Cherokee Overland, called every 6 months and was told another 6 months each time, called last Friday and after being put on a long for my Jeep Grand Cherokee Overland, called every 6 months and was told another 6 months each time, called last Friday and after being put on a long hold the receptionist informed me they never ordered it and the manager would be calling shortly...he didn't. Called Mon AM left message when he responded, no explanation, no apology, just we can't order it, but when we do it will be 2 more years...my 2nd Grand Cherokee, thanks to this place my last Chrysler product. Thank you for making my $50,000+ car look like trash More

Not repaired correctly. Overcharged. Had to come back and still not repaired properly. Surprised how far downhill this dealership has become. still not repaired properly. Surprised how far downhill this dealership has become. More

Very professional and polite. Did not rush through anything but also did not take to long. Was very thorough but not pushy. No pressure to buy. anything but also did not take to long. Was very thorough but not pushy. No pressure to buy. More

Service department is a joke! Made an appointment to bring in my truck a week and a half ago. They did nothing for a week and a half! Then had the audacity to tell me the appointment was only to drop of bring in my truck a week and a half ago. They did nothing for a week and a half! Then had the audacity to tell me the appointment was only to drop off not to actually work on my truck. They spent a few hours on it yesterday to figure out the problem Have my truck taken apart and now want $2500 to replace a $181 hose!! STAY FAR AWAY FROM THIS PLACE! The part should be covered under warranty but the useless service rep, Carson. Has yet to look up the warranty. If you get Carson as a service rep expect to be ignored and blow off. You will have to get a manager on the phone to get any updates from him. If your vehicle needs a repair that has to be done at a dealership, do your self a favor and find another one More

Hiram Gonzales this man went beyond his duties. He was very patient and took his time looking at pre-owned and new vehicles for me. I can tell you that he cares about his customers he work with he treats very patient and took his time looking at pre-owned and new vehicles for me. I can tell you that he cares about his customers he work with he treats everybody like family. Hiram Gonzales is a great man💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯 More

21 days in the Service Department with no ETA. My 2018 Dodge Durango SRT is still in the shop with electrical issues. Someone please help me understand why they've only worked 6.7 hours of charged labor. Dodge Durango SRT is still in the shop with electrical issues. Someone please help me understand why they've only worked 6.7 hours of charged labor. All I want is my car back and top management to look into my situation and contact me personally. This is an expedite in my eyes but obviously not in the Service Departments eyes. More

Justin Rotta came thru for another customer again. I informed him exactly what I was looking for and he paired my wishes with his inventory. Another satisfied customer. informed him exactly what I was looking for and he paired my wishes with his inventory. Another satisfied customer. More

once your purchase is done service is terrible. I will never buy a vehicle there again. I never buy a vehicle there again. I More

Been dealing with this dealership for a while and always positive. From Tim, Julius and Trace over in service to Micheal Onwuka in sales. I appreciate all the help over the years and today, especially with positive. From Tim, Julius and Trace over in service to Micheal Onwuka in sales. I appreciate all the help over the years and today, especially with Micheal. What a great experience with him in the purchase of my Ram. You guys have an up in coming star with this guy. Thanks again for all the help. More