Greenway Fiat
Orlando, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 151 reviews
Great Sales Team I worked with Amman to purchase a Fiat 124 Spyder. When I asked for an itemized price breakdown, he replied promptly. Many dealerships did not even re I worked with Amman to purchase a Fiat 124 Spyder. When I asked for an itemized price breakdown, he replied promptly. Many dealerships did not even reply to that, but Ayman came through without hesitation or hidden fees. They won’t lose a sale over price! More
Great people, excellent service Roger helps me to find the car I'm looking for. All people that I talked too when I was is very nice and helpful and the customer service is excellent Roger helps me to find the car I'm looking for. All people that I talked too when I was is very nice and helpful and the customer service is excellent More
Amazing Customer Service! I requested information online about the 124 spider. In less than 10 minutes I received a phone call from Andrea. The same afternoon I went to the d I requested information online about the 124 spider. In less than 10 minutes I received a phone call from Andrea. The same afternoon I went to the dealership. Ayman showed me the car and answered all my questions. The manager was super funny and welcoming! I bought my beautiful spider!! I was amazed about the fast and great customer service. I definitely recommend this dealership especially if you are a woman looking for honest and professional service. More
Great buying experience Working with Roger Matos was what a car buying experience should be like. It was my first Fiat and never felt pressure , his focus was on making the p Working with Roger Matos was what a car buying experience should be like. It was my first Fiat and never felt pressure , his focus was on making the process fast and easy. Love my Fiat! Excellent customer service experience !!! More
Amazing experience¡ Mr. Roger Matos was absolutely accurate and wise in his advisory. Makes me feel like family too. Love the way they still look up for me after sale. Gr Mr. Roger Matos was absolutely accurate and wise in his advisory. Makes me feel like family too. Love the way they still look up for me after sale. Great Place¡ Great People. More
Excellent customer service Everyone treated me with kind so fast to do the paper works I really recommend it thanks to roger matos for helping me . They have lots of banks to he Everyone treated me with kind so fast to do the paper works I really recommend it thanks to roger matos for helping me . They have lots of banks to help with the financial. More
Excellent customer service! I am extremely satisfied with my purchase, Roger Matos got everything done extremely fast for me . I would definitely recommend them and will be back I am extremely satisfied with my purchase, Roger Matos got everything done extremely fast for me . I would definitely recommend them and will be back for my next! More
Poor customer service and shady finance department We purchased a new 500 from Greenway Fiat for a pre-negotiated cash price plus our trade. On May 6, 2017, we drove to the dealer, filled out the pape We purchased a new 500 from Greenway Fiat for a pre-negotiated cash price plus our trade. On May 6, 2017, we drove to the dealer, filled out the paperwork(after a fairly long wait), and were on our way home to the the South Florida area. We discovered a few minor problems with the vehicle once we arrived home, and reached out to our sales person and the sales manager for help, neither of whom returned calls or offered any remedies to the problems. The car has now been in the service department of our local dealer for over a week. Worse, three weeks after purchase, my spouse and I received "denial of financing" letters from the dealer, even though it had been a cash purchase and we'd never applied for financing. At no time did we either verbally or in written form authorize the dealer to do a hard pull on our credit, but they did, and when we called them on it, they simply said they had no record of doing a credit check, even though our credit reports clearly indicate pulls by Greenway on the date of purchase. We contacted Fiat customer support, who reached out to the dealer on our behalf for an explanation, and they lied again; when our representative told them we were considering pursuing legal action under the Fair Credit Reporting Act, they acted as if they didn't care. This dealer will misuse your financial information, and if you have problems with your vehicle, you're on your own after you drive it off the lot. We traveled from South Florida to Orlando for our 500 because they had what we were looking for in stock, but if we had it to do over again, we would've ordered it from a local dealer-any amount of wait time would've been better than the poor treatment we received from Greenway. More
Poor service I had problems with this dealership's service prior to this last event, but not while I was purchasing my then brand new Fiat for cash. Coincidence? I I had problems with this dealership's service prior to this last event, but not while I was purchasing my then brand new Fiat for cash. Coincidence? I don't think so. They are very polite and all smiles when you are buyjng, but afterwards they act like they don't know you. Which brings me to today. I received a safety recall notice in the mail and called yesterday for an appointment to bring my vehicle in to have it corrected. I called the Service Dept this morning to push back my appt from 1000 to some time later as I wanted to meet with a friend after work. To my surprise there was no appt for me scheduled! Not only that but they didn't even have my name listed in an account. I was finally located after several minutes of searching using various spellings of my name and phone number, under my maiden name. THEN I was advised that the safety repair I was notified to have would take 2-5 hours (which is it, 2 or 5?), so they could not guarantee the car would be ready by the end of the day. Sounds like I am getting cable TV installed, not receiving a service they must have done countless times before and should pretty much know how long it will take. If you are interested in buying a Fiat look up another dealership and go there. You'll be glad you did! More
Worst service department in existence Not only is Greenway's service department inept, service manager Stephen Paul is a complete jerk who has zero regard for customers and their concerns. Not only is Greenway's service department inept, service manager Stephen Paul is a complete jerk who has zero regard for customers and their concerns. They had the car for 24 hours, and it was returned with parts in the passenger seat, warning lights lit and the daytime running light that it was brought in for STILL OUT! Yet they charged up for the repair!! No apologies from them, just sheer screw you attitude. In my opinion, no one should do business with Greenway. More