Greenway Ford

We had the pleasure of dealing with Barbara Masciotti. I started over the internet with pricing the new 2011 Explorer at Greenway Ford. She not only quoted me a fair trade in price but kept me informed as t started over the internet with pricing the new 2011 Explorer at Greenway Ford. She not only quoted me a fair trade in price but kept me informed as to where the vehicle was in transit that we wanted. It was the most pleasurable and seamless transaction I have ever had. If all dealerships had employees like Barbara people would enjoy rather than dreading buying a new car. So take my advice and ask for Barbara Masciotti. Jim Keiper PS. The new 2011 Explorer is a great vehicle. More

We had purchased a 2008 Ford Taurus and brought it to Greenway for service and overall review of vehicle. Service was excellant. Mr. Bennett was very helpful with his recommendations and suggestions of t Greenway for service and overall review of vehicle. Service was excellant. Mr. Bennett was very helpful with his recommendations and suggestions of type of service our vehicle needed at this time. I was very impressed with the service and overall appearance with Greenway. What really impressed me the most was Mr.Bennett gave me his card and said to call him directly for any service questions or appointments. Jim Blagg Oviedo,FL 32765 More

I have to say how impressed I am with Greenway Ford! I have never had such honest and friendly customer service!I will never go anywhere else to have my new Ford Edge taken care of!Rick Jordan is the best have never had such honest and friendly customer service!I will never go anywhere else to have my new Ford Edge taken care of!Rick Jordan is the best car salesman I have ever dealt with!He did everything for me!Thanks soooo much Rick! I LOVE my new car!!! Christine Strickland More

I have been a loyal Greenway Ford and McInerney Ford customer since 1990. I have known my service advisor for almost 20 years. I have taken my vehicles to other places, but I have always brought them b customer since 1990. I have known my service advisor for almost 20 years. I have taken my vehicles to other places, but I have always brought them back, because i trust them. There is no reason for me to go elsewhere. The service department is like family. i enjoy bringing my cars. Keep up the good work. More

Went to Greenway needing sparkplugs changed, dealt with Jose in the beginning, went in was quoted one price and they tried to charge another. A "manager" by the name of Geoff, was no help what so ever, eve Jose in the beginning, went in was quoted one price and they tried to charge another. A "manager" by the name of Geoff, was no help what so ever, even telling me not to thank him. Customer Service was horrible until I dealt with a gentlemen by the name of Terry Bennett. Terry Bennett is the ONLY person I will ever deal with again there. Even the cashiers are horrible. To busy discussing who the new girl was and when they are working.If you ever, ever need to go here please ask for him. VERY, VERY patient and understanding. More

Had an oil change today and Rick took care of my F150 with great care and service. I felt appreciated and as if my business was wanted. Rick greeted me as soon as I walked in the door, and my vehicle w with great care and service. I felt appreciated and as if my business was wanted. Rick greeted me as soon as I walked in the door, and my vehicle was serviced in the amount of time expected. Checkout was a simple matter and I was soon on my way. More

I would like to recognize all of your staff for excellence in their fields. I have not had customer service this good in a very long time. Every area of you facility was operated by a professiona excellence in their fields. I have not had customer service this good in a very long time. Every area of you facility was operated by a professional and a good individual. They knew how to treat the customer and how to change a bad situation to good. The ladies at the front desk are cordial and quite entertaining as well as professional. Your service engineers/techs are very thorough and personable. I did not feel overwhelmed at all when speaking to them; all things were explained very well. I am very thankful for that. Your insurance reps/managers are very direct and honest and I felt like I was the only person that they were dealing with and never felt put off or forgotten. That was a gem in itself. I can honestly say that the unfortunate cause of my visit did not taint my view of your establishment...in fact I feel lucky to have had the opportunity to meet your crew. Although I don't wish to have another accident any time soon, if I do I will come back to you. I appologize for the long time it took to get this to you...I have been dealing with a lot lately. My visit was from end of November to middle of December. Thank you for everything Sincerely Annette M. Koonce More

Having never had the occasion to require service in the past at Greenway, we were assisted by Terry Bennett. He was not only courteous and attentive to our vehicle problems, he was very knowledgeable on ot past at Greenway, we were assisted by Terry Bennett. He was not only courteous and attentive to our vehicle problems, he was very knowledgeable on other matters concerning our Explorer as well. He is an asset to your dealership and will request his assistance again in the future. Thank you. More

Terry Bennett was terrific to work with! I chose to have the work done at Greenway (ball joints, control arms, etc., on my sport track) because of the way Terry handled my initial phone calls and the evalua the work done at Greenway (ball joints, control arms, etc., on my sport track) because of the way Terry handled my initial phone calls and the evaluation visit. He followed through and kept me informed. Terry is a valuable asset to Greenway. More