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Greenway Ford

Orlando, FL

3.4
1,213 Reviews
Welcome to Greenway Ford in Orlando, FL! For all things Ford in Central Florida, turn to the name you can always count on: Greenway Ford. We're honored to serve as your go-to destination for new Ford sales, auto repairs and high-quality car parts, so you can come to us no matter what you need. From our expansive service bays and wide range of customer perks to our stellar selection of new and used Ford models, we have you completely covered. Shop online now to get started or get directions to Greenway Ford and visit our Orlando Ford dealer in person to meet with the team and see all that we have to offer!
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9001 E Colonial Dr

Orlando, FL

32817

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Showing 1,213 reviews

August 21, 2020

Abel provided excellent customer service over the phone and in person. The dealership worked with me on the timeline of the service and the cost! (my third party service contract/warranty recently expired) More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Aug 21, 2020 -

Greenway Ford responded

Thank you for taking the time to review Greenway Ford. We're pleased to hear that Abel made sure your visit lived up to our high standards. It's a privilege to have earned your business!

August 20, 2020

Great purchase experience we’ve ever had. We went to purchase a 2013 Mustang for my son. Troy Burns was great he made everything enjoyable smooth and easy. The atmosphere was so relaxed. I would recomme More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Rafael Caputis
Aug 20, 2020 -

Greenway Ford responded

Hi Ms. Cherie, thank you for shopping with Troy at Greenway Ford. We're proud to have been a part of your son's car buying experience and hope that he is having fun in his Ford Mustang!

August 18, 2020

The best service I had with Melvin Santos and ayres! Will def reffed familly and friends! This is the best place to shop for a car if you want to feel comfortable and extremely professional! More

by Yohira valentin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gaudette
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayres, Juan Mangual, Marvin Santos, Vladislav Morosan
Aug 18, 2020 -

Greenway Ford responded

Ms. Valentin, we couldn't ask for kinder feedback and we thank you for posting about your experience. Both Melvin and Ayres are wonderful to work with and it made our day to hear that they took care of you. On behalf of all of us at Greenway Ford, safe travels in your new ride!

August 10, 2020

Greenway Ford, and Frank ( service rep) in particular, performed perfectly with my requested repairs. I’ve used Greenway now for last 5 years, and will continue to do so More

by Mat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Aug 10, 2020 -

Greenway Ford responded

Hi Mat - Thanks for the five-stars! We are so proud to have earned your business these past 5 years and we hope to continue to do so. Many safe and happy miles from all of us at Greenway Ford!

August 09, 2020

Brandon, David and Brian in service took amazing care of Brandon, David and Brian in service took amazing care of me. I had an expensive repair that they were able to get ford to take care of.Since the pro More

by Shag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, David, Brandon.. , Reputation Management
Aug 09, 2020 -

Greenway Ford responded

We are so honored to have earned your business! It means a lot to hear that our service stood out from other dealerships you have visited. Thank you for sharing and for shouting out the team! We hope to see you back at Greenway Ford down the road!

August 04, 2020

Alen, Wilbert and Rick were awesome! Great deal, quickly executed, no games played, very happy with F-150 and the whole process. My third Ford truck from them and they will see me again! More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen, Wilbert and Rick
Aug 04, 2020 -

Greenway Ford responded

Hi Brian, thank you for continuing to support Greenway Ford. We're grateful for your loyalty and are pleased to hear that Alen, Wilbert, and Rick were able to get you into a Ford F-150. We wish you safe travels and look forward to your next visit!

July 22, 2020

Too much game playing. Sales person lied about talking to The process took way too long. The negotiation process took to long and the manager wasn't too nice. The sales person had an attitude at times. It More

by Lunasandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Burns, Reputation Management
Aug 13, 2020 -

Greenway Ford responded

This doesn't sound like the friendly service I expect from my team, and I sincerely apologize for the delay. I will be sure to share this feedback with my team and work to improve our process going forward. We do hope that you enjoy your newly purchased vehicle, and we are grateful we were able to reimburse you for the battery. If there is anything more you'd like to share with me, please don't hesitate to give me a call directly. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

July 17, 2020

We were very pleased with deal, the easy process and their professional. We did most of our deal over the internet, which cut on our time at the dealership. More

by xxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Greenway Ford responded

Thank you so much for the 5-star review of Greenway Ford! We sincerely appreciate the opportunity to earn your business and hope to see you back again next time.

July 16, 2020

NATHAN did a very professional and detailed service supervision.A pleasure to have his assistance.Look forward to seeing him on my next visit to the dealership. More

by Zman
Recommend Dealer
Yes
Employees Worked With
Natnan
Jul 16, 2020 -

Greenway Ford responded

Thank you for taking a moment to leave Greenway Ford a five-star review. We are excited to hear about your pleasant experience with our team member, Nathan, as customer satisfaction is our priority. All of us are looking forward to working with you next time!

July 15, 2020

Bit of a hassle at first but then at the end we got what we wanted, it wasnt the best but certainly not the worst More

by cucovaldivia
Recommend Dealer
Yes
Employees Worked With
Adam Hurley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Caputis, Miguel Ortiz, Roberto Ortiz
Jul 16, 2020 -

Greenway Ford responded

Thank you for taking the time to leave us this feedback. We strive for exceptional service here, and I would be more than willing to discuss ways that we could have improved during your visit. If you are interested, please don't hesitate to give me a call. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

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