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Greenway Ford
Orlando, FL
1,213 Reviews
Welcome to Greenway Ford in Orlando, FL!
For all things Ford in Central Florida, turn to the name you can always count on: Greenway Ford. We're honored to serve as your go-to destination for new Ford sales, auto repairs and high-quality car parts, so you can come to us no matter what you need.
From our expansive service bays and wide range of customer perks to our stellar selection of new and used Ford models, we have you completely covered. Shop online now to get started or get directions to Greenway Ford and visit our Orlando Ford dealer in person to meet with the team and see all that we have to offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,213 reviews
July 15, 2020
Very challenging dealership to work with. They pulled my credit twice and told me it was not a big deal. The GM was horrific to deal with. Too many issues to list and if this was not the vehicle I wanted I credit twice and told me it was not a big deal. The GM was horrific to deal with. Too many issues to list and if this was not the vehicle I wanted I would have walked away. Worst buying experience in 40 years. More
by Sirbuildit
Employees Worked With
Juan Mangual, Miguel Ortiz
July 15, 2020
Salesman advised everything would be taken care of...lies Bought a NEW car from here, worst mistake of my life. Car was damaged when leaving the lot and I was told everything would be taken care of and fixed Bought a NEW car from here, worst mistake of my life. Car was damaged when leaving the lot and I was told everything would be taken care of and fixed (tear in seat, rough shifting, car shook at high speeds). I then had to drive 6 hours round trip (I live out of town) back to the dealership the next weekend to have things fixed. The dealer neglected to ever ordered the parts in to fix the tear in the seat and told me I would have to come back yet another weekend. The only thing they did was change the tires as they sold me a car with warped tires. While changing my tires they put a 5" long, deep scratch across my car. They told me I would now have to bring the car back during the week as their body shop is closed on weekends. It has been almost 2 months and none of these issues have been fixed. They always say they'll call you back and then never do. Worst service department and dealership I've ever dealt with. More
by chris
Employees Worked With
Jaysen
July 10, 2020
Salesman advised everything was to be taken care of. Nothing has been taken care of and Management was notified and nothing has yet to be completed Nothing has been taken care of and Management was notified and nothing has yet to be completed More
by danamarie.a
Employees Worked With
Rafael Caputis
July 07, 2020
Excellent service. They work to find exactly what we were looking, truck and loan. Thanks Rafy and Israel for your help and services. We love our new truck looking, truck and loan. Thanks Rafy and Israel for your help and services. We love our new truck More
by Ayala Family
June 19, 2020
Horrible experience! My car was towed to the service department Monday June 15, 2020. Tuesday Mr. Able text saying no diagnosis yet and there’s only one mechanic that can work on hybrid cars. Didn’t hea department Monday June 15, 2020. Tuesday Mr. Able text saying no diagnosis yet and there’s only one mechanic that can work on hybrid cars. Didn’t hear from service department so I contacted him Thursday evening to inquire about my car. Was told He would check and return my call. Where call was returned I was told 10 fuses were missing. He also asked me for more history on the car. After unsatisfactory results I drove to the dealership today at noon. No one was working on my car. Now I’m told 5 fuses were missing and the car was fine. I was charged $296. The check engine light is still on! The tire pressure is on the car runs roughly. This car was not checked thoroughly! But I was certainly charged the full price for a hybrid diagnosis! More
by Brianlucas
Employees Worked With
Able Cruise
June 13, 2020
Not the best experience. Expectation when getting an oil change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at 3:15 PM and waited another 20+ minutes for paperwork to be completed inside of service offices. Was not expecting to have to wait, especially in the middle of a Covid 19 crisis while others were around. Previous experience was also not the best. More
by Dearingjrpa
Employees Worked With
Service
June 11, 2020
Overall great services . Mr.Charles was my service advisor and he provide value information and excellent customer services .Also the services department team was very professional . advisor and he provide value information and excellent customer services .Also the services department team was very professional . More
by Garcia
Employees Worked With
Geraldy Charles
June 11, 2020
Grease prints and oil all over my passenger side fender 2019 f250 again,clearly visible to be wiped off after an oil change.clearly no respect for customer property.had issues with greenway before with sam 2019 f250 again,clearly visible to be wiped off after an oil change.clearly no respect for customer property.had issues with greenway before with same issue and others but decided to give many chances so partly my fault but no more.dont recommend them at all for any service needs.wont be touching my vehicles again!!! More
by randy1109
Employees Worked With
Rocco DeLeonardis
