Greenway Ford

I liked the advertised price, went to the dealership, worked out the trade and deal in five minutes. Very good experience with William and Henry. Highly recommend after shopping other dealers. worked out the trade and deal in five minutes. Very good experience with William and Henry. Highly recommend after shopping other dealers. More

Sales agent was courteous, professional and responsive. Finance manager was fast and did not try to up sell me any products Got the deal I was looking for responsive. Finance manager was fast and did not try to up sell me any products Got the deal I was looking for More

Troy Burns sold us our third vehicle today doing business is a pleasure with him he’s honest gets the job done best guy ever is a pleasure with him he’s honest gets the job done best guy ever More

Very unhappy with the warranty service done for my vehicle. The technician did the bare minimum to complete a job and left vehicle dirty under the hood and in my interior which was detailed yesterday vehicle. The technician did the bare minimum to complete a job and left vehicle dirty under the hood and in my interior which was detailed yesterday. At least put down paper on the floor mats after seeing they are clean. Battery terminals were completely corroded on a 17’ Mustang with 23k miles. Battery was found to be leaking and only negative terminal replaced because broke upon removal for new battery yet the positive side was “cleaned” rather than replaced because it didn’t break. Been waiting over 30min on a call back from a manager since no one was available to speak with. More

Robbie was very professional and helpful. He listened to my frustration and kept me informed about the situation. It was not the first time I was in about the same problem. my frustration and kept me informed about the situation. It was not the first time I was in about the same problem. More

Extremely disappointed in service. I’ve had a two recurring issues since purchase, that were recently diagnosed. Each are now my expense to resolve, post warranty. Ford product quality holds a port recurring issues since purchase, that were recently diagnosed. Each are now my expense to resolve, post warranty. Ford product quality holds a portion of this burden, however I expect service to resolve product challenges. More

Took my vehicle for a recall and service. Reginald (regie) was the assigned to me. Service was excellent, work on the car was great, and I was extremely satisfied. Customer Service was on point!!!! Yo (regie) was the assigned to me. Service was excellent, work on the car was great, and I was extremely satisfied. Customer Service was on point!!!! You need more Reggies in the world. More

Took my 2019 F250 in for its first service, left with 1/2 filled DEF fluid low oil and a ruined experience. Zero excuses needed the service was unacceptable, advisor was not professional, lack of communicati filled DEF fluid low oil and a ruined experience. Zero excuses needed the service was unacceptable, advisor was not professional, lack of communication, service manager will argue with you vs try to mitigate your bad experience. Greenway Ford relies and prep's on a captive audience, you have options as a customer, I'd suggest giving another dealer your business, one that realizes the importance of their customer base! More

Recently had my car serviced. Terry was my serviceman. He was very helpful & attentive to my needs. I was extremely happy with the service provided. was very helpful & attentive to my needs. I was extremely happy with the service provided. More

The dealership scheduling personnel for service were exceptional. They were curtious and kind and gave full details of time and location. The scheduled my Ford Mustang that was on recall for airbag safe exceptional. They were curtious and kind and gave full details of time and location. The scheduled my Ford Mustang that was on recall for airbag safety very quick. Details and texts were sent letting me know when the car was completed. I would recommend Greenway Ford for service as one of the best. More