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Greenway Ford
Orlando, FL
1,195 Reviews
Welcome to Greenway Ford in Orlando, FL!
For all things Ford in Central Florida, turn to the name you can always count on: Greenway Ford. We're honored to serve as your go-to destination for new Ford sales, auto repairs and high-quality car parts, so you can come to us no matter what you need.
From our expansive service bays and wide range of customer perks to our stellar selection of new and used Ford models, we have you completely covered. Shop online now to get started or get directions to Greenway Ford and visit our Orlando Ford dealer in person to meet with the team and see all that we have to offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,195 reviews
April 08, 2023
Horrible experience. Dropped off vehicle Monday called couple of times and couldn’t reach my assigned rep Abel. Received call next morning that they would be working on t Dropped off vehicle Monday called couple of times and couldn’t reach my assigned rep Abel. Received call next morning that they would be working on the truck. Called a few time and no luck on update. Wednesday no update. Thursday after 3 hours of calling and texting to get update was told it would be done by end of day. It’s now Friday and 530 and not done and they are gone for the weekend. My truck has been in the dealer for over 5 days to get and oil change and engine light checked!!! Service is subpar. Communication extremely subpar. Transparency, clear expectation setting, customer service, 100% overall experience horrible.Ii Ohh and final quote after 5 days 1300 to change one hose!!! Wish I could give lower that one star More
by Charles
March 25, 2023
Andrew was great. He helped us order exactly what we wanted and was very nice as was all the other people we talked to. So excited to get my new car! He helped us order exactly what we wanted and was very nice as was all the other people we talked to. So excited to get my new car! More
by Dianefl01
Employees Worked With
Andree
March 06, 2023
Great experience, and customer service. My representative went above and beyond, I'll definitely be returning for all my service appointments. My representative went above and beyond, I'll definitely be returning for all my service appointments. More
by Daniel700400
Employees Worked With
Shane Karl
March 03, 2023
Robert was great to work with! He was fast and upfront with my Ford Ranger issue. He was fast and upfront with my Ford Ranger issue. More
by adgmusic000
Employees Worked With
February 21, 2023
Service is horrible. Communication is non-existent. The repair took 7 times longer than they told me. The service manager couldn't have cared less. Communication is non-existent. The repair took 7 times longer than they told me. The service manager couldn't have cared less. More
by PM
Employees Worked With
Josh and Carlos
February 18, 2023
I cannot say enough about the family friendly service that I received from Tyson MacLean at Greenway Ford! He went ABOVE and BEYOND the call of duty working with me non-stop for 3 full days to find me th that I received from Tyson MacLean at Greenway Ford! He went ABOVE and BEYOND the call of duty working with me non-stop for 3 full days to find me the right car, work on a deal, and made the entire process seamless. He was available day and night answering my questions and ensuring the highest quality of customer service. It honestly felt like I was buying a car from my best friend rather than a sales person - he never pushed anything on me, never tried to upsell me, never hid fees, he was open, honest, and trustworthy. Everything you need when purchasing a used car!!! He made me feel at ease during the entire process and even sent me several videos he made himself of the car before I came down there!!! He wanted to make sure that this was the car I wanted before I came - he was just a GEM in this industry and I'm so glad that I was able to purchase with him at Greenway Ford!!! I highly suggest when looking for a new or used car that you go see Tyson MacLean at Greenway Ford in Orlando!!! I can tell you from my experience he is kind, gentle, patient, and stellar! More
by lohmankell
Employees Worked With
Tyson MacLean
